All City Carpet Cleaning

Carpet damaged when cleanedTech says he never cleaned the area in question but the area was wet and had not been damaged before cleaning occurred I used Groupon to hire All City Carpet CleanersWhen the cleaning was done on 2/27/2017, I walked through the house as I always do, to see whether I might want to use their services againI noticed there seemed to be loose threads near the chair in front of the armoire where I work everyday (I'm a writer)When I inspected it, I found that there was a "flap" of carpet that I lifted up when I touched itAnd threads loosened and came out of the carpet, exposing threads beneathI contacted the company and spent a few hours sending photos and texting the owner back and forth, but he kept saying he'd never seen anything like it and didn't understand how it happenedThe technician kept saying he hadn't cleaned the area by the chair, but the area was wet, including where the rip occurredSo perhaps he snagged the carpet trying to avoid the

Carpet damaged when cleanedTech says he never cleaned the area in question but the area was wet and had not been damaged before cleaning occurred
I used Groupon to hire All City Carpet CleanersWhen the cleaning was done on 2/27/2017, I walked through the house as I always do, to see whether I might want to use their services againI noticed there seemed to be loose threads near the chair in front of the armoire where I work everyday (I'm a writer)When I inspected it, I found that there was a "flap" of carpet that I lifted up when I touched itAnd threads loosened and came out of the carpet, exposing threads beneathI contacted the company and spent a few hours sending photos and texting the owner back and forth, but he kept saying he'd never seen anything like it and didn't understand how it happenedThe technician kept saying he hadn't cleaned the area by the chair, but the area was wet, including where the rip occurredSo perhaps he snagged the carpet trying to avoid the