All Day & Night Plumbing, Heating, & Air

Review: FIRST OF ALL IN THE [redacted] I CALL [redacted] PLUMBING AND [redacted] WAS THE REPRESENTATIVE...I CALLED TO CONVERT FROM OIL TO GAS BOILER AND HOT WATER HEATER..WHEN THEY CAME OUT TO DO THE WORK THEY WROTE OUT AN ESTIMATE THAT THEY NEVER GAVE ME A COPY OF..WHEN THEY GAVE ME THE BILL IT WAS FROM ALL DAY & NIGHT PLUMBING..WHEN YOU CALL THE NUMBERS ON THE RECEIPT NONE OF THEM ARE WORKING .AFTER THE INSTALLATION I HAD A RUMBLING NOISE THAT SOUNDED LIKE A TRAIN..WHEN THE NEW BOILER COMES ON IT MAKES A LOT OF KNOCKING NOISE..I CALLED AND SPOKE TO [redacted] WHO WAS THE FIRST GUY FROM [redacted] AND [redacted] IS THE GUY WHO GAVE ME THE RECEIPT FROM ALL DAY & NIGHT HEATING...[redacted] WAS PRETTY NASTY ABOUT THE CALL..SAYING THAT IM NOT HEARING THE KNOCKING NOISES LIKE IM GOING CRAZY OR SOMETHING...SOMETHING IS NOT RIGHT ABOUT THIS COMPANY OR THESE TWO GUYS..THEY ALSO CHARGED ME AN EXTRA 700.00..THEY SAID THATS WHAT [redacted] CHARGED UP FRONT FOR CREDIT..I KNOW I WAS STUPID TO FALL FOR THIS, BUT IF CAN HELP SOMEONE ELSE FROM BEING CHEATED AND SKAMMED THEN ITS WORTH THE TIME..I ALSO DONT THINK THEY USED THE CORRECT PIPING WHEN INSTALLING THE GAS BOILER...THEY ALSO TOLD ME I WAS GETTING A [redacted] THEY INSTALLED A [redacted]..WHEN I ASKED THEY SAID THAT THE BOILER WAS MADE BY [redacted]..Desired Settlement: I WANT THEM TO USE PROPER PIPING, REFUND MY 700.00 AND FIGURE OUT THE NOISE WHEN THE BOILER COMES ON AND AN ITEMIZED BILL OF SERVICES..THE REAL ONE..IN MAKING THIS COMPLAINT IM NOT EVEN SURE IF THIS SIS A [redacted] BECAUSE ALL OF THE PAPER WORK SAYS [redacted] GAS FIRED BOILER..THERE IS A STICKER ON THE BOILER THAT SAYS [redacted].I

Review: 1. He told me his name is [redacted] He claimed the blower engine was broken, estimating $900-1100 for replacing it;

2. Upon further request, he claimed the motor capacitor may be bad. he charged $550 for this.

3. he just used 10 minutes to replace the capacitor. upon further request, he asked for $500 cash.

4. I trusted him and paid him $500 cash. However, in his invoice, he did not put down his name. he just stated "service call, service air handler, fix blower motor".

his name is left blank.

I then search the internet and see the capacitor costs just $8. This is totally deceptive, with such a high price for such a short period of time (10 minutes). He acted dishonestly. The blower engine at brand new is just $200-300. he used the tactics of saving me money from $900-$1100 to $500, to lure customer accepting his claim.

Besides, he failed to provide a valid invoice.Desired Settlement: The company need to talk with [redacted] about his practice. By doing this, this firm loses the trust from customer.

The company need to adjust the price and apologize to customer about this.