Please do not use this businessI called them to repair my fridgeA man came and said it was a valveI ordered the valve and paid 1/in advance, the other 1/to be paid upon completionValve came and fridge still did not workA different technician said it was the filterI said, take your valve if I don't need it and I can get a refund, he said I did need itFilter came and it was not the filterThe rude and unpleasant lady yelled at me, hung up on me, when I called to complain, in a very calmed wayAll I wanted was to get my money back and someone could come and get their part backFair deal My husband then decided to give them one more chance, we paid the left balance and when another different guy from the 1st came, he then said it was another part This absolutely is a fraudulent scheme, making people pay for things they don't need and my fridge still does not work If someone cannot fix a fridge just don't fix itI am furious about their customer service
Please do not use this business. I called them to repair my fridge. A man came and said it was a valve. I ordered the valve and paid 1/2 in advance, the other 1/2 to be paid upon completion. Valve came and fridge still did not work. A different technician said it was the filter. I said, take your valve if I don't need it and I can get a refund, he said I did need it. Filter came and it was not the filter. The rude and unpleasant lady yelled at me, hung up on me, when I called to complain, in a very calmed way. All I wanted was to get my money back and someone could come and get their part back. Fair deal.
My husband then decided to give them one more chance, we paid the left balance and when another different guy from the 1st 2 came, he then said it was another part. This absolutely is a fraudulent scheme, making people pay for things they don't need and my fridge still does not work. If someone cannot fix a fridge just don't fix it. I am furious about their customer service.
Please do not use this businessI called them to repair my fridgeA man came and said it was a valveI ordered the valve and paid 1/in advance, the other 1/to be paid upon completionValve came and fridge still did not workA different technician said it was the filterI said, take your valve if I don't need it and I can get a refund, he said I did need itFilter came and it was not the filterThe rude and unpleasant lady yelled at me, hung up on me, when I called to complain, in a very calmed wayAll I wanted was to get my money back and someone could come and get their part backFair deal My husband then decided to give them one more chance, we paid the left balance and when another different guy from the 1st came, he then said it was another part This absolutely is a fraudulent scheme, making people pay for things they don't need and my fridge still does not work If someone cannot fix a fridge just don't fix itI am furious about their customer service
Please do not use this business. I called them to repair my fridge. A man came and said it was a valve. I ordered the valve and paid 1/2 in advance, the other 1/2 to be paid upon completion. Valve came and fridge still did not work. A different technician said it was the filter. I said, take your valve if I don't need it and I can get a refund, he said I did need it. Filter came and it was not the filter. The rude and unpleasant lady yelled at me, hung up on me, when I called to complain, in a very calmed way. All I wanted was to get my money back and someone could come and get their part back. Fair deal.
My husband then decided to give them one more chance, we paid the left balance and when another different guy from the 1st 2 came, he then said it was another part. This absolutely is a fraudulent scheme, making people pay for things they don't need and my fridge still does not work. If someone cannot fix a fridge just don't fix it. I am furious about their customer service.