I needed an emergency septic clean outAll Drain said they would be here the next day but had one call ahead of me & would call me when they were on their wayGreat!...Not so greatAfter waiting until 2:pm the following day with no call, I began calling them, leaving at least three mesagesThe last message I left was "Just please take a moment & call me to say you will be here or you won't be here because I had to have someone here that day...No response...I called again & the man answered but I could tell he wasn't expecting me on tyhe other end..he rushed thru the call saying he would call me back "in ten mins at the most"...three hours later, still no call! I had to find another company to help us! All Drain obviously does not need my businessHow rude to not call me back in an emergency situationTo keep me waiting until I was forced to call another company!! Knowing I was having an emergency! Unexcusable!! We were going out of town for the 4th of July, couldn't shower, couldn't do a load of laundry, couldn't flush the toilets! I do not recommend Drain All to anyone Call *** *** in ***, Ohio!! They were on time, polite, & got the job done so I could get ready for my tripThank you *** ***! The next time I need work like this done, you will be the one I call
Very happy with the service, appt scheduled quickly and easily, called and showed up -- totally hassle free and my drain is now workingCouldn't ask for more
I needed an emergency septic clean outAll Drain said they would be here the next day but had one call ahead of me & would call me when they were on their wayGreat!...Not so greatAfter waiting until 2:pm the following day with no call, I began calling them, leaving at least three mesagesThe last message I left was "Just please take a moment & call me to say you will be here or you won't be here because I had to have someone here that day...No response...I called again & the man answered but I could tell he wasn't expecting me on tyhe other end..he rushed thru the call saying he would call me back "in ten mins at the most"...three hours later, still no call! I had to find another company to help us! All Drain obviously does not need my businessHow rude to not call me back in an emergency situationTo keep me waiting until I was forced to call another company!! Knowing I was having an emergency! Unexcusable!! We were going out of town for the 4th of July, couldn't shower, couldn't do a load of laundry, couldn't flush the toilets! I do not recommend Drain All to anyone Call *** *** in ***, Ohio!! They were on time, polite, & got the job done so I could get ready for my tripThank you *** ***! The next time I need work like this done, you will be the one I call
Very happy with the service, appt scheduled quickly and easily, called and showed up -- totally hassle free and my drain is now workingCouldn't ask for more
Professional, prompt, knowledgeable and friendly service!