All Exclusive Transportation Services

Service was greatMy items arrived quickly and without damage Joe was personable and very helpful He answered my many questions

I was given a written quote of $to move my belongings from Bristol, CT to Kissimmee, FLAfter receiving the quote on June ***, 2017, I notified the owner of All Exclusive Transportation Services, Inc (Jay), by email that they had neglected to include the cost of moving my washer and dryer in the quoteI did not hear back from him regarding this, and no new quote was issued to meWhen the movers came to pick up my belongings, they advised me that they didn't have washer and dryer on the manifest to pick up, but that it would be ok since I removed all of my TVs (75", 55" and two 40" TVs)The mover told me that since they are removing those items from the quote, therefore reducing the cost (shrink wrap, etc), that moving the washer and dryer instead would not result in a higher cost than my quoteAt this point, I had provided a $deposit, plus an additional $payment when the movers arrived to load my itemsAt one point, my wife (who does not speak or read English) was gi

First off, I would like to note that I have NEVER written a review for anything before in my lifeI never review restaurants, companies, or customer servicesThis review is an important one, and worth reading throughMy fiance and I relocated to [redacted] for new career opportunities, and decided to have a moving company take care of all of the added stress that moving comes withI was searching online for moving companies, and received a phone call from All Exclusive Transportation ServicesNever would I had known that this phone call ruined my life for monthsThis company is essentially a "middle-man" moving companyThey don't have any of their own trucks, movers, or storage facilitiesThey subcontract the work to othersThis led to horrible communication and frustrationThey also charge by the square foot and NOT by the weight of your items; which should be a red flag to all prospective customersI did not look hard enough to find the right movers, and the purpose of this review is to prevent others looking to do their business with this companyPickup: The Pickup went wellThe movers were on time, and worked very hard to move our belongings into the moving truckOur original quote was less than other quotes we had received, which is why we picked All Exclusive Transportation ServicesThe quote was hardly a quote at allWhatever quote you receive from this company, just DOUBLE itThey added nearly square feet onto our quoteWhen you factor in the tips for the movers, and the additional expenses due to increased square footage (because the movers didn't pack the truck efficiently), our final price was 39% higher than our quoteDelivery: This was the worst part about working with this companyThey do NOT deliver your furniture in time, and that is a guaranteeLegal moving documentation that they provided us with says that there needs to be an agreement between the moving company and the customer on a window of delivery timeThey refused to give this to me and told me that it would be delivered within BUSINESS DAYS of our modatebusiness days is weeks, and there is nothing you can do about it because it is written in small font on the contract you sign during pickupWe threatened a lawsuit, and the owner of the company decided to pick up the phone and scream at me because of itThere was no proof that this company had my belongings in storageI lost sleep not knowing if I was scammed and had my furniture stolen from meThey deliver your belongings in a foot wheeler, so odds are you will not be able to find a spot to place this truckAll in all, we are missing boxes and have all major furniture items delivered to our new homeI have not contacted this company to retrieve the missing boxes, as I would and PROMISE you that they would say they don't have itLastly, they require payment during Delivery to be in Cash ONLYNo credit cards, no debit cardsProbably because they are paying the delivery company under the tableThe Revdex.com approves everyone these days and gives out ratings of A+ like it's candy to children on HalloweenRead the reviews before doing business with this companyThey don't deserve to be in business for the way that they treat their customers

I had one of the worst experiences of my life with this companyThey over taped, overpacked and over overdisassembled a bed frame and a sofa, which where never put together in the house to begin withThey charged us way beyond what was reasonable for that, and they took money from us for the trip to our destination before even telling us they where not the crew transporting it thereWe lost at least a box or two, which were put in the truck at the beginning and not counted, like they want you to believe Their website is also deceiving, changing as you are trying to find it again and not bookmarkedSome items were broken, and some I am still sure never made it to our destinationI still cannot understand how can this company have such a high rating, especially when negative reviews are disappearing from their website after less than one day when postedHope this will keep people away from them

I was very unhappy with the way they handled the delivery of my furniture and personal itemThere were thing damaged and missing The man who delivered my thing was nasty and very rude when I asked him for things that were missing or damaged he told me to fix them myself or go buy parts I neededThe topper was when he told me, [redacted] and leftThere claim filing is a totaled jokeI can not give them the impossible info on my claim bottom line I will never get anything for the damages

the delivery was delayed for almost a week and when it arrived some of the items were damaged the refrigerator door was all dented up and the dining table was dropped at pick up/ I witness that also the bottom piece of my china cabinet was banged up like if they stock items on top of itt top off my mattress was so tight with the wrapping of the shrink wrap that it came in all warp and it is till today we file a claim as soon as we got the items to be delivered and no-one send us a reply or call us neither by e-mail by regular mail or telephone when we call there no-one will speak to us they prompt us to go the internet we paid them in cash and by credit card

In the last week, I moved from Bklyn to the Bronx this week....Despite the headaches with HRA and having to pay out of pocketThey made the process very smoothe...They were on time and moved very fastI appreciate them (all of them from Carl to his Boss to the movers who were very niceIf I move again I will most definetly use them

Fast,simple,easy and safe

Moved from Boston to Philadelphia and the experience could not have been betterAlon and his team made the day fast and simpleThank you!

I was pleasantly surprised by the professionalism of this companyThey gave me a great price and even throw in some free boxes and blanketsFor those who are planning a move