All Express Plumbing Inc

This company was sent to my house by my home warranty company provider to fix a hot water tank leak. The guy from All Express showed up and before checking what was causing the leak started to check off the various "modifications" that needed to be done prior to replacing the hot water tank and told the home warranty provider that he cannot replace the tank without doing the various modifications in the sum of $465, out of pocket for me. The sad part is the home warranty provider did not even let me get a second opinion and gave me 2 options - go with the modifications or do a cash out!

I did a cash out and went with another plumbing service with no extra cost for me - and NO modifications! I now have a new hot water tank using the same connections before the leak. Clearly, the All Express Plumbing guy was out to make a few hundred dollars for unnecessary modifications/repairs.

We serviced the home owner on 12/05/2016 under a home warranty claim from Cross Country( Claim#[redacted]). During our service home owner stated  to tech that he tried to snake the line himself. In doing so, he stated that he damaged the line, causing it to leak. Home owner insisted that our tech...

call Cross Country to notify that the line was already  broken. Tech would not call knowing that it was not a true statement. Homeowner was extremely upset. Tech called office manager and reported the incident. Tech also called Cross Country Home Warranty and explained in detail the incident. Home Warranty then denied homeowners claim. If you have any questions, please contact me directly.[redacted]
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