All Fences & Gates

Immediately, upon receiving the customer complaint, we investigated the situationWe found the employee's phone number had inadvertently been entered into the primary database incorrectlyThe employee was notified and made the (1) number correction in Company data baseI made contact with the customer to extend our sincere apologies, explained how the situation unfortunately occurred and she was relieved the matter had been properly handledPrior to formally responding to this complaint, I have verified the number is correct in our systemThank you for letting us know about the ongoing situation and this error should not happen going forward Kenley B***Vice PresidentInflight Services Mesa Airlines

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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
Lisa W[redacted]

Immediately, upon receiving the customer complaint, we investigated the situation. We found the employee's phone number had inadvertently been entered into the primary database incorrectly. The employee was notified and made the (1) number correction...

in Company data base. I made contact with the customer to extend our sincere apologies, explained how the situation unfortunately occurred and she was relieved the matter had been properly handled. Prior to formally responding to this complaint, I have verified the number is correct in our system. Thank you for letting us know about the ongoing situation and this error should not happen going forward.  Kenley B[redacted]Vice PresidentInflight Services Mesa Airlines