All Filters LLC

Mr***: Thank you for bringing your concerns regarding our HVAC filters to our attentionIn order to resolve this issue we have issued a full refund to your PayPal accountIn attempts to reassure you that we sell high quality American manufactured HVAC filters, please review the following information Please keep in mind that the wire adhered to the filter media is not included for filtration purposes; the pleated media performs the filtering of the air and the wire stabilizes and shapes the pleatsAdditionally, the small amount of excess media that is folded over does not adversely affect the performance of the filterIf anything, the extra media would cause the filter to perform more efficiently because there would be more surface area Furthermore, the fact that less wire backing was used during the manufacturing process is beneficial to the filtration processThe open diamond grid pattern we use allows for more air to pass through the filter, allowing the media to capture more particulate and harmful contaminantsThis design also reduces "bounce", which occurs when particles hit the beverage board frame causing higher presser drop and stress to the air handler unit In order to address your concerns regarding the sturdiness of our filters, please keep in mind that our 28" x 30" HVAC filters are a single piece of construction causing the appearance of flimsinessSingle construction provides better filtration than filters that are cut down Please do not hesitate contacting us with any additional questions or concernsWe would like to apologize for any inconvenience our filters may have caused you and hope that this email provided reassurance on the quality of our productsWe hope you enjoy the rest of your day! Sincerely, The All Filters Team (800) 565-

Mr. [redacted]:   Thank you for bringing your concerns regarding our HVAC filters to our attention. In order to resolve this issue we have issued a full refund to your PayPal account. In attempts to reassure you that we sell high quality American manufactured HVAC filters, please review the...

following information.   Please keep in mind that the wire adhered to the filter media is not included for filtration purposes; the pleated media performs the filtering of the air and the wire stabilizes and shapes the pleats. Additionally, the small amount of excess media that is folded over does not adversely affect the performance of the filter. If anything, the extra media would cause the filter to perform more efficiently because there would be more surface area.   Furthermore, the fact that less wire backing was used during the manufacturing process is beneficial to the filtration process. The open diamond grid pattern we use allows for more air to pass through the filter, allowing the media to capture more particulate and harmful contaminants. This design also reduces "bounce", which occurs when particles hit the beverage board frame causing higher presser drop and stress to the air handler unit.   In order to address your concerns regarding the sturdiness of our filters, please keep in mind that our 28" x 30" HVAC filters are a single piece of construction causing the appearance of flimsiness. Single construction provides better filtration than filters that are cut down.   Please do not hesitate contacting us with any additional questions or concerns. We would like to apologize for any inconvenience our filters may have caused you and hope that this email provided reassurance on the quality of our products. We hope you enjoy the rest of your day!   Sincerely, The All Filters Team (800) 565-7415