All Floors of Orlando, Inc.

We were looking for a company that would do an excellent job on our home, we found them in All Floors of OrlandoWe wanted to replace carpet in rooms with a bordered tile floor The people at All Floors of Orlando helped us choose a border, designed the floor and then installed it to perfectionWe did have a great crew in Jose and Bart, they were perfectionist and were open to nay changes we asked for even as we wentIf you want a perfect job this is the company to work with

I visited the Lee Vista location on Saturday, July 11th and was assisted by Jose S[redacted]. I clearly indicated to Jose that I had two weeks to install tile in my home and he said no problem. He then visited my house the following week to take measurements. Jose called my on Wednesday, July 15th to give me the total estimate to do the work and charged 50% of the cost to my credit card. I was told the work would take three days to complete and would tentatively start on Thursday, July 23rd but may be delayed an additional week and would start no later than Thursday, July 30th. Needless to say, no one from All Floors called me until the morning of the 30th. However, it was not Jose but rather Leroy the owner of All Floors who explained to me that the installer was injured and couldn't complete the work. He said his wife had called me recently and left a voice mail. I checked my voice mail and the call log on my phone but there was no record of that person ever contacting me. He proceeded to argue with me then a short time later showed up uninvited on my doorstep to continue arguing with me. I asked for a refund to my credit card for the amount charged thus far but he didn't think that could be done and wanted to write me a check instead. He also gave me Jose's cell phone number which I contacted and left a voice mail. I have since disputed the charge with my credit card provider and have vowed never to do business with this company again.