All For Show Audio

Initial Business Response / [redacted] (1000, 10, 2016/03/29) */ Contact Name and Title: [redacted] Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @yahoo.com The customer that we did the work for [redacted] did bring in a Aspen we put the window up as requested and did diagnose the problem to be the master switchThe that was charged was to put the window up and that service was providedThat amount will not be returned as it was for services providedIn the complaint Mr [redacted] states that the same issue persisted after (HE) not a trained technician changed the partHe never mentioned that the back windows were not working and we would never intentionally cut wiresWe are a well established businessWe have been in the valley for over years we do not practice unethical procedures Initial Consumer Rebuttal / [redacted] (3000, 12, 2016/03/29) */ (The consumer indicated he/she DID NOT accept the response from the business.) The back window was the one that didnt work that they put upHow did they not know that the back window did not work? I am an electronics repair technician for the #leading check scanner manufacturer in the worldI think I know a little bit about electronicsLet get serious, you use a flat head screwdriver to lift up the master panel switchSqueeze the clips to disconnect the connectors to the master switch and replaceA monkey could do that jobAnd as far as being a well established businessn why would your yelp reviews be so horrible then? I am not satisfied with this response

Initial Business Response / [redacted] (1000, 5, 2016/03/22) */ Contact Name and Title: All for Show Audio Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @yahoo.com [redacted] came in to to have us diagnose her headlightWe checked the vehicleWe tried replacing the bulb and checked fuses neither of which solved the problem We did some research and found someone that had a similar problem with the same vehicleWe then told [redacted] that her best and probably cheapest option would be to go to the dealer for a module resetWe did not charge [redacted] for checking the lights since we were not able to fix it As seen in the video link here it is a common problem https://www.youtube.com/watch?v=e_WEcKvByhE Initial Consumer Rebuttal / [redacted] (3000, 7, 2016/03/28) */ (The consumer indicated he/she DID NOT accept the response from the business.) Of corse they didnt charge me cuz it was their faultWe did all that but the first night I got there without a headlight and left with one that wouldnt turn off or backlights Final Consumer Response / [redacted] (4200, 10, 2016/04/04) */ after they told us to take the car to the dealer after they messed it up we did and the warranty was expired so we had to pay for an electrician to check it out so that took another week after that come to find out we need the light module which cost us to fix itthe last time I left that shop I told the owner [redacted] aslo known as......that if they did \nt fix it I would report themafter times it only made it worse now I have no car to use and I need this issue fixed soon if not tell me what the next step is please

Initial Business Response /* (1000, 5, 2016/03/22) */
Contact Name and Title: All for Show Audio
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]@yahoo.com
[redacted] came in to to have us diagnose her headlight. We checked the vehicle. We tried replacing the bulb and checked fuses...

neither of which solved the problem.
We did some research and found someone that had a similar problem with the same vehicle. We then told [redacted] that her best and probably cheapest option would be to go to the dealer for a module reset. We did not charge [redacted] for checking the lights since we were not able to fix it.
As seen in the video link here it is a common problem.
https://www.youtube.com/watch?v=e_WEcKvByhE
Initial Consumer Rebuttal /* (3000, 7, 2016/03/28) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Of corse they didnt charge me cuz it was their fault. We did all that but the first night I got there without a headlight and left with one that wouldnt turn off or backlights
Final Consumer Response /* (4200, 10, 2016/04/04) */
after they told us to take the car to the dealer after they messed it up we did and the warranty was expired so we had to pay 140 for an electrician to check it out so that took another week after that come to find out we need the light module which cost us 900 to fix it. the last time I left that shop I told the owner [redacted] aslo known as......that if they did \nt fix it I would report them. after 6 times it only made it worse now I have no car to use and I need this issue fixed soon if not tell me what the next step is please

Initial Business Response /* (1000, 10, 2016/03/29) */
Contact Name and Title: [redacted]
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]@yahoo.com
The customer that we did the work for [redacted] did bring in a 2007 Aspen we put the window up as requested and did diagnose the...

problem to be the master switch. The 40.00 that was charged was to put the window up and that service was provided. That amount will not be returned as it was for services provided. In the complaint Mr. [redacted] states that the same issue persisted after (HE) not a trained technician changed the part. He never mentioned that the back windows were not working and we would never intentionally cut wires. We are a well established business. We have been in the valley for over 15 years we do not practice unethical procedures.
Initial Consumer Rebuttal /* (3000, 12, 2016/03/29) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The back window was the one that didnt work that they put up. How did they not know that the back window did not work? I am an electronics repair technician for the #1 leading check scanner manufacturer in the world. I think I know a little bit about electronics. Let get serious, you use a flat head screwdriver to lift up the master panel switch. Squeeze the clips to disconnect the connectors to the master switch and replace. A monkey could do that job. And as far as being a well established businessn why would your yelp reviews be so horrible then? I am not satisfied with this response.