All Heart Horse Farm

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint This individual is very dishonest and unprofessionalI think she has a very short fuse and goes off without much encouragement whatsoeverI only paid for a month of stall rental, nothing else! It is too bad she did not record all the phone calls and send those to you also If she feels good about taking advantage of a retired grandmother on a fixed income trying to help her granddaughter out, then perhaps she needs the money more than I doI really wish there was some way to provide information on her to prevent others being treated the way she has treated meI am sure I am not the only one that has been the brunt of her totally unprofessional and unethical methods of conducting businessBless her heart, she needs it![Provide details of why you are not satisfied with this resolution.] Regards, [redacted]

I'm sorry you are not happy, but we must adhere to the signed contract and your written instructions to apply funds to the deposit.Best of wishes.Sincerely,Heidi Z***

From: *** *** *** *** Sent: Wednesday, July 15, 7:PM To: drteam Subject: Re: Revdex.com of Houston and South Texas- Complaint regarding Your Business #*** Hello Revdex.com: I have dozens of emails and text messages regarding
this issue, and I have spent dozens of hours in an effort to resolve it. Unfortunately, the person filing this Revdex.com complaint is not on the contract or the person who received the services, so I am limited in what I can legally discuss with her. I have repeatedly asked this complaining party to meet with me and the individuals involved in the contract in person. She has refused and has forbidden me to contact them in any way To be clear, the person in the contract has not contacted me in anyway I cannot discuss details of the contract with the Revdex.com complaining party without the written permission of the contract holder. I have told her this many times and reiterated my willingness to meet in person with the contract holder Please let me know if I can be of further serviceBest, Heidi Z*** Heidi Z***, PhD Owner and Trainer All Heart Horse Farm, www.allhearthorsefarm.com 713-515-

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  
This individual is very dishonest and unprofessional. I think she has a very short fuse and goes off without much encouragement whatsoever. I only paid for a month of stall rental, nothing else! It is too bad she did not record all the phone calls and send those to you also.  If she feels good about taking advantage of a retired grandmother on a fixed income trying to help her granddaughter out, then perhaps she needs the money more than I do. I really wish there was some way to provide information on her to prevent others being treated the way she has treated me. I am sure I am not the only one that has been the brunt of her totally unprofessional and unethical methods of conducting business. Bless her heart, she needs it![Provide details of why you are not satisfied with this resolution.]
Regards,
[redacted]

I'm sorry you are not happy, but we must adhere to the signed contract and your written instructions to apply funds to the deposit.Best of wishes.Sincerely,Heidi Z[redacted]