All In Auto Sales

To whom it may concern,This letter is to address the recent complaint on our companyThe customer submitted the complaint on 5/3/and on 5/2/we had already sent out the bill of sale and title via Fed ExWe have proof of delivery if neededAs a company we always try to expedite our paperwork, but we have to process documents in order as they are soldWe like to inform clients that it can take 4-weeks to process all documentsWith our proof of delivery to the customer on 5/2/18, and the vehicle was sold on 4/10/18, I feel like we accommodated the customer in a timely mannerIf you need proof of any documents, or have any questions, feel free to contact us.Thank you, [redacted] Office Manager

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12835992, and find that this resolution is satisfactory to me.

To whom it may concern,This letter is to address the recent complaint on our company. The customer submitted the complaint on 5/3/18 and on 5/2/18 we had already sent out the bill of sale and title via Fed Ex. We have proof of delivery if needed. As a company we always try to expedite our paperwork,...

but we have to process documents in order as they are sold. We like to inform clients that it can take 4-6 weeks to process all documents. With our proof of delivery to the customer on 5/2/18, and the vehicle was sold on 4/10/18, I feel like we accommodated the customer in a timely manner. If you need proof of any documents, or have any questions, feel free to contact us.Thank you, [redacted]Office Manager