Sad my mom was charged $to Baker Brothers who told her so much work was needed to fix her clogged drain Got a second opinion & was told all was not neededThey repaired drain quickly & for significantly less than the quote from Bakers
FAILED INSPECTION: We had been on their "family plan" so a technician came out for free to look at our older hot water heater; said they could install a new Rheem hot water heater for $including all parts and supplies We agreed on the price and had them come out the next week It took the two guys hours to drain the old tank; were in a rush and poorly installed the rest of the hot water heater When the City of Dallas inspector came out the following day, IT FAILED INSPECTION DUE TO GAS LINE!! They had to come back out again (times in total)I called to notify the manager (Johnny), who said he would call back the next day after it was fixed and not "red tagged" Johnny NEVER CALLED BACK, so I called and got the usual run around from the other crew in main office Finally, the next week Johnny called to apologize and offered a 6.5% refund WE CANCELLED OUR FAMILY PLAN! You pay inflated prices to bigger companies knowing that the job will be done right the first time and pass [redacted] inspectionWILL NOT USE AGAIN! Take your chances elsewhere
Sad my mom was charged $to Baker Brothers who told her so much work was needed to fix her clogged drain Got a second opinion & was told all was not neededThey repaired drain quickly & for significantly less than the quote from Bakers
FAILED INSPECTION: We had been on their "family plan" so a technician came out for free to look at our older hot water heater; said they could install a new Rheem hot water heater for $including all parts and supplies We agreed on the price and had them come out the next week It took the two guys hours to drain the old tank; were in a rush and poorly installed the rest of the hot water heater When the City of Dallas inspector came out the following day, IT FAILED INSPECTION DUE TO GAS LINE!! They had to come back out again (times in total)I called to notify the manager (Johnny), who said he would call back the next day after it was fixed and not "red tagged" Johnny NEVER CALLED BACK, so I called and got the usual run around from the other crew in main office Finally, the next week Johnny called to apologize and offered a 6.5% refund WE CANCELLED OUR FAMILY PLAN! You pay inflated prices to bigger companies knowing that the job will be done right the first time and pass [redacted] inspectionWILL NOT USE AGAIN! Take your chances elsewhere