The service was far more expensive than any other quote I obtained. My tenant set up the service and received a quote half of what was ultimately charged.
When the service was performed I was told to immediately "settle up" and that the company does not provide invoices or explanations of the service. As a rental property owner this is important for my records.
More concerning was the tone of the office staff that called me to demand payment. I told her In an email and on the phone that I would mail the check today but she said it was too confusing and I had to pay for her seevice right now. I aksed if as the customer she could listen to me and she said no I was to listen to her.
The service was far more expensive than any other quote I obtained. My tenant set up the service and received a quote half of what was ultimately charged.
When the service was performed I was told to immediately "settle up" and that the company does not provide invoices or explanations of the service. As a rental property owner this is important for my records.
More concerning was the tone of the office staff that called me to demand payment. I told her In an email and on the phone that I would mail the check today but she said it was too confusing and I had to pay for her seevice right now. I aksed if as the customer she could listen to me and she said no I was to listen to her.