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All Makes Cycle Repair

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All Makes Cycle Repair Reviews (1)

I have cut and pasted my facebook response to his wife about this situation. I have already offered to HELP if they fail to understand why this happened. I am not in any way responsible for their choices however I am still offering assistance. I am unsure what else to do. I donate a VERY LARGE...

portion of my income to local charities.This HELP would be no different.  Its just a because I can and not a because I should or must. I will agree to cover (a portion) just to keep the peace. However this is a situation that Mr Pranzinko has caused himself.\Copy Ma'am I understand that you and your husband fail to understand what KPS, did for him. I am including a dictionary definition of firmware so that you may better understand what it is, the firmware update that KPS did for his PC5 was so their updated version of the software could communicate with his PC5 which was installed with an older version of the very same software. This software was up to date at the time of installation and is not typically changed or updated unless you need to reprogram at a much later date. Or after a cut off date determined by the manufacturer of a product, i.e. POWER COMMANDER . This is not the cause of his "miss" , as far as the improper installation which was alleged by KPS I assure you that was not the case. ALL electrical connections are soldered in at ALL MAKES CYCLE REPAIR, there is NO more correct way to make an electrical connection. This is the proper and preferred way to make a permanent electrical connection in all mechanical devices to include but not limited to aircraft, motorcycles,locomotives, watercraft etc. it is the sealing and fusing of two conductive circuits. Unfortunately your husband failed to bring his bike to my shop to have it checked out . I never one saw his motorcycle after it was tuned. I was not aware of an issue. The motorcycle performed impressively during the dyno process and test ride. I did hear from him that he was happy with how well it performed and the quality of its tune. The results back this up without question.I run a honest and fair business and always perform quality service. (I accept no less.) The reason you hear from EVERYONE how great we take care of people is because it is true! On occasion the are minor issues, I always stand behind my work! If there was an issue he should have brought his bike in to have it checked out. I am a fair and honest man. I will not waste my time singing my own praises any longer. Ask around. I agree that KPS bill is out of line. So do the 800 to 1000 loyal customers who regularly patronize my business. I agree you should be upset with the ruffly 400 dollar bill you have caused by taking the bike to Killeen Power Sports. I often have to correct things which come in from their dealership. I believe this to be a reaction to a recent failure I had to correct for another one of their customers. They are attempting to scape goat my shop in a pathetic attempt to ruin my good name. I am at a tricky crossroad as to how to attempt to right (their wrong) I am in no way responsible for what KILLEEN POWER SPORTS has done . However I will not have someone randomly attempting to slander my business or myself. Please read the attached definition of firmware. If you still feel justified in your groundless accusations please send your husband by and I will discuss further ways to make you feel better about this situation with this in person with him. Respectfully ,[redacted] ###-###-####Firmware: In electronic systems and computing, firmware is "the combination of a hardware device, e.g. an integrated circuit, and computer instructions and data that reside as read only software on that device". As a result, firmware usually cannot be modified during normal operation of the device.[1] Typical examples of devices containing firmware are embedded systems (such as traffic lights, consumer appliances, and digital watches), computers, computer peripherals, mobile phones, and digital cameras. The firmware contained in these devices provides the control program for the device.Firmware is held in non-volatile memory devices such as ROM, EPROM, or flash memory. Changing the firmware of a device may rarely or never be done during its economic lifetime; some firmware memory devices are permanently installed and cannot be changed after manufacture. Common reasons for updating firmware include fixing bugs or adding features to the device. This may require ROM integrated circuits to be physically replaced, or flash memory to be reprogrammed through a special procedure.[2] Firmware such as the ROM BIOS of a personal computer may contain only elementary basic functions of a device and may only provide services to higher-level software. Firmware such as the program of an embedded system may be the only program that will run on the system and provide all of its functions.

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