All Mobile Matters Reviews (2)
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All Mobile Matters Rating
Address: 3111 W Chandler Blvd, Chandler, Arizona, United States, 85226
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I had a shattered screen replaced on an iPhone for $Within one day the upper portion of the screen cracked by the earpieceThe phone was in a case and not droppedThe crack was not near a button or other portion you might somehow press too hard on - although considering it is a touchscreen phone it should handle being pressed onCalled home office and also spoke with employee that replaced it originallyBoth refused to acknowledge any fault in materials nor repairClaimed the best that could be done would be to repair it for a discount at $40! The phone was not water damaged, not dropped, nor had any other exterior damage It is ridiculous to pay $for a repair that does not even last more than a day and expect the customer to pay even more when the phone was not subject to anything more than useTotal repair at $160, a lot of time wasted and an extremely unsatisfied customerDo business with this company at your own risk and disregard their day warranty as it apparently covers almost nothingEven defective materials
I had a shattered screen replaced on an iPhone 5 for $120. Within one day the upper portion of the screen cracked by the earpiece. The phone was in a case and not dropped. The crack was not near a button or other portion you might somehow press too hard on - although considering it is a touchscreen phone it should handle being pressed on. Called home office and also spoke with employee that replaced it originally. Both refused to acknowledge any fault in materials nor repair. Claimed the best that could be done would be to repair it for a discount at $40! The phone was not water damaged, not dropped, nor had any other exterior damage. It is ridiculous to pay $120 for a repair that does not even last more than a day and expect the customer to pay even more when the phone was not subject to anything more than normal use. Total repair at $160, a lot of time wasted and an extremely unsatisfied customer.
Do business with this company at your own risk and disregard their 60 day warranty as it apparently covers almost nothing. Even defective materials.