All My Sons Moving & Storage of Cleveland

[redacted] hi, well since we keep playing answering machine tag, I want to say I don't want to close this case until I settle with the company My daughter Lori called last week and they said we would hear soon It's weeks more we have been waiting for them to make a decision They have mega pictures, mega missing items Please don't close my case until I settle with them My daughter had to call them, they never called her as promised My daughter and I feel they should be getting back to me I've received nothing in the mail or No Phone Calls, so I don't Trust them I've gone through to much with All My Sons Moving & Storage Please keep my case open

Thank you for your feedback, a representative is calling you to work through your concernsWe appreciate your feedback

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution (total refund) is satisfactory to me Regards, [redacted]

Telephone response as follows: The company stated they did a partial pack service and full move for the consumerThe company stated that items were moved from a home to a secured storage facility.The company asked did the consumer file a claim, the company will need a list of the missing itemsThecompany stated the consumer has days to file a claim

The customers claim has been submitted to be reviewed by upper management, we have processed the customers claim and sent a settlement for our legal liability of $per pound per articleThe review board will decide if a consideration for a higher amount will be deemed necessary, thank you