All My Sons Moving & Storage of Ft Myers

I would never use All My Sons Moving againI had a desk broken in half, a hutch that was broken with the desk, a secretary desk's front panel was broken off which connects the leg to the secretary, drawers for my platform bed were broken, an antique magazine rack's legs were broken off and the main area where the magazines are supposed to sit was broken, not to mention various items that were lostI would expect a few nicks/scratches on items, but these items are completely un-usableI did not buy the "extra" insurance but isn't it their commitment (according to their advertising) that they will take care of my belongings and handle with care?? I believe they did not live up to their end of the my contractThey only will reimburse me $for everythingThey did not send anyone to my home to even LOOK at my items or even offer to fix my broken itemsogle Maps

WORST EXPERIENCE EVERJuly 30th, movers scheduled for an afternoon pickupThey showed up after PMMove did not complete until 1:AMAdditional problems that occurred during move: Damaged furniture They broke their dolly when they tried to move my pianoHad to come back the NEXT day to moveManager told me I was "lucky" they didn't charge me for a second day of moving They did major damage to a wall in my new homeThey sent out a guy a week later to repair holesHORRENDOUS repair jobContractor showed up hours late, was at my home for 3+ hours, left at one point to get touch up paint, saying he would be back in minutes - one hour later he finally decides to returnDirty and unprofessional representative of their company Emailed pictures of sloppy repair job to ALL MY SONS "manager" Ray W., who is lackluster and could care less, told me since my husband signed a form acknowledging completion, there is nothing they can doA big middle finger to an unhappy customer BEWARE OF ALL MY SONSThey are not in the business for the customer, which they will repeatedly tell you on the phoneDo not use! Spend the extra dollar and hire a reputable company who knows what they are doing and will look out for YOU and not their own pockets

DO NOT use this company Unresponsive, broke several of my irreplaceable antique items, lost at least of my things Office staff doesn't have clue and lies about what they discussed with you..e.gsaying they discussed offering insurance when NO mention of it was ever made They were late repeatedly, didn't show on others, said they would be out at a certain time, when they hadn't even left their shop at the latest time they said they would arrive and didn't bother (several times) with a phone call I have moved times in years, so know how to pack things (I've NEVER had anything damaged, not even a glass broken until I used them) and they've broken pictures, tables, packed things Tried to give me some other persons UNWRAPPED DIRTY mattress instead of my own...the list goes on and on I have found them uncooperative, unresponsive and plain old rude I wouldn't send my worst enemy to them Don't believe their ads...totally deceptive

Although it didnt go as planned, overall, I had a great experience with themThey were more than helpful and always got back to me in a timely manner

Don't believe the hourly quote they give you! Instead of sending experienced men, they sent inexperienced boys to do my local move from [redacted] to [redacted] I had the townhouse packed when they arrived It took them hours to load the truck!! Upon arrival at my new home, the driver ask for final payment before delivery He estimated that it would take another hours to unload That's *** They added a 15% fuel surcharge and applied that to the entire bill (labor) instead of the miles And, they added a "trip charge" that was never discussed I was aware of the minutes drive to/from charge but not a "trip charge" that was excessive They didn't put the boxes in the rooms clearly identified on the boxes which left me trying to move them myself over this last week And finally, the furniture that they took apart and put back together is wobbly and not done correctly Now, I'll have to hire a handyman to put it together right Don't use All My Sons in Fort Myers, FL You'll regret it!!!