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All My Sons Moving & Storage Of Salt Lake City

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All My Sons Moving & Storage Of Salt Lake City Reviews (8)

$has been refunded to credit card ending with *** as requested

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, Marta P [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and since I just don't want to deal with them anymore, I have accepted their offer to refund $*** Sincerely, [redacted]

We did get there at 5:pm and got him moved out We apologize for the delay in service

The customer hired us to load in Evanston, Wy, transport to Boise, ID and unload She did not hire us for any packing services When our crew arrived, she was not completely prepared and they needed to spend some time helping to finish packing and preparing boxes, clothing, artwork etc We did not charge additional for these services They also were time consuming We did not finish loading until late Saturday The customer also stated that she would not have a key to the new apartment It is unreasonable to expect that the crew would arrive to unload same day in Boise, IDThe written estimate (attached) was for a total of hours over days without packing Our workers are limited in the number of hours they can be working and driving When they take an overnight break, they are required to take a hour rest per DOT regulations before driving again Our dispatch clearly indicated that we would be leaving from our location in Salt Lake around 7:am Sunday morning The delivery was completed by Sunday evening as planned.We would be happy to pay for any lodging beyond the planned 2-day process

I have had a conversation with this customer We apologize that Mr [redacted] has not had a good moving experience with our company He has expressed that he will consider a reasonable refund offerI would like to offer a $refund This will allow us to cover our direct expenses, but eliminate profit and much of the overhead on this particular move

Please understand that there needs to be contact made with our customer care department to process the claim This is not much different than filing a claim with your insurance company There needs to be contact made and forms filled out We apologize that the forms allegedly did not get to you, but please call us to make sure you receive the forms Please contact our Customer Care Department at 469-461-

Revdex.com:I have reviewed the response made by the consumer in reference to complaint ID [redacted] , and find that arbitration is necessary

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Address: 332 E 3300 S Fl 1, S Salt Lake, Utah, United States, 84115-4450

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www.lpihealthcarefinancial.com

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