All My Sons Moving & Storage of San Antonio, Inc.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and I agree the men did move diligently I have posted my reviews on their webpage Unfortunately, the review recommends that they use other moving companies based on my experience
I still want to know why I was not compensated for the cabinet, TV and grill that was left behind I was asked, "What do you want to leave because it won't fit on the truck?" I chose objects that were of less financial expense; however, the point is, my contents did not fit on the truck - nor was I compensated, nor did they offer to pick up the times at another time
You are a crummy company!! $is a huge difference from an estimated $
Regards,
*** ***

This customer was quoted a price of $189 per hour for a 3 man team to move her from the Houston area to [redacted].  She had 3 of my best movers and was not over-charged in any way.
We are denying any claim in regard to this move.

Complaint: [redacted]
I am rejecting this response because:
I was quote a fee of approximately $3500 to $3800.  That is very different from your charge.  
Regards,
[redacted]

Estimate that was provided over the phone was only an approximation of the total time it may take to move a home that size.  We try to provide as accurate an estimate as possible but circumstances at the home as well as the amount of furniture dictate how long the move actually takes/costs.  I am sure the 3 men that were assigned to this move worked quickly and diligently and that is our guarantee for the hourly rate we quote.