All-N-1 Services, INc Reviews (1)
Review: I contracted the company for a bamboo flooring project. The flooring installation started really nice but ended with some issues with the shoe- molding installation. I have addressed my concerns to both the contractor, All-N-1-Services, and to the [redacted], which is the installer's agency managing the billing and warranty issues. In all fairness, I'm satisfied with the over-all flooring installation, except for the finishing touches, which have to do with the mounted shoe-moldings. Following is a copy of my last e-mail sent to them: As of today, 9/20/2013, I still have some concerns and issues with the finishing details of the flooring installation, specifically, some "shoe-moldings" don't hold steady and are loosen. The installer is yet to come back to re-attach the loose moldings as he said he would. If I can't get it fixed, I may have to hire another contractor to finish the job and I would expect reimbursement or credit to my [redacted] account for whatever additional charges I may have to pay. Overall,the flooring installation was a very good job to my liking, except for these unfinished details. I would still give the installer, All-N-1 Services, a good rating for his work. Thank you.Desired Settlement: Refund of any charges incurred if I were to hire another contractor to finish the shoe-molding installations, or for the installer to re-install the shoe moldings to my satisfaction.
After speaking with [redacted] from the company on 10/8/13 he stated he has been trying to resolve this issue with the customer prior to the complaint being filed. The customer has not returned any of the company's calls. According to [redacted] he has made two attempts to correct the issue but both times the customer was not at home. [redacted] stated he has someone scheduled to go out to the customer's house today 10/8/13.