Much like the review on this site and several I have seen on other sites the owner Lance does not understand customer service We went to him to have a design and install job done at our house and scheduled and appointment for him to come out and look at our home and make some recommendations The time came and went for him to show up and he did not After an hour of waiting after taking off work we called to cancel the appointment When we called his poor wife had no idea where he was and why he didn't show up
Much like the review on this site and several I have seen on other sites the owner Lance does not understand customer service We went to him to have a design and install job done at our house and scheduled and appointment for him to come out and look at our home and make some recommendations The time came and went for him to show up and he did not After an hour of waiting after taking off work we called to cancel the appointment When we called his poor wife had no idea where he was and why he didn't show up