All Of Network Reviews (1)
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All Of Network Rating
Description: Computers Hardware, Software & Services
Address: 3033 Moliner Dr, Cameron Park, California, United States, 95682
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Review: Prices were not fully explained up front.
Work needed to be done was not done.
I contacted [redacted] in early July of 2012 to assist me in obtaining a computer. I stressed how important it was for me to get it before school started the end of August. I was told several times it was coming and even told him I would just go to Fry's after I realized it was taking too long. He said again it was in the mail. When he finally delivered it in October I was very stressed for time. I needed him to transfer all my information from my old computer to this new one. None of that got done but 2 hours of my time was wasted. Due to the things he put on my computer (which I did not know at the time) my computer and my partners (which he hooked into) where vulnerable. I had to leave for class and he left a program running; which never transferred the files. There were several things on this computer that I DID NOT ask for; but none of my old data was transferred. Mr. [redacted] charged my 3 1/2 hour for delivery of computer and work done. I was never told of the delivery fee (an hour for his trip). I would have had him ship it right to me (I do not know why he did not).
I am requested a refund of half ($132). I feel that is more than fair since all he did was order and deliever the computer. E-mails to him have been unanswered. Desired Settlement: I would like a full refund of $263, would settle for half.
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Response:
Consumer's Final Response
I was in error.... received computer in September not October (that is when the check cleared my bank)