We were totally satisfied with their customer service, responsiveness, quality of work on our new three season roomWe had already met with a competitor and had a good quote but they didn't seem enthusiastic or really committedWe called and left a message for Betterliving on a Saturday when the showroom wasn't open and within half hour Patrick returned our call and asked if we wanted to come over thenTotally impressed with that! He set an appt to our come to the house that week, was on time, understood what we wanted, locked in a quote and the work started the following weekThe quality of the work, the attitude of the team, their willingness to make some minor "tweaks" was something we had not experienced with contractors beforeWe are thrilled with the room, the craftsmanship and the service we receivedWe highly recommend them! Although this is a three season room, we added a floor heater so we can enjoy it for more than just the warmer months! We now spend more time out here than when it was a screened porch and thank Patrick and team for improving our quality of life!
We recently contracted with Betterliving of Delmarva to do a three season room for usAlthough not inexpensive the quality of the work is excellent and the now completed room is a real joyThe windows are great and when the sun shines on them , during the day, it can be degrees out but the room is still cozyWe are very pleased and would definitely recommend Betterliving of Delmarva for this type of project
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me with the following condition: We are requesting assurance from BetterLiving that they will stand behind the warranty on the windows and sliding glass doors and screen replacement they promisedWe were very impressed with the windows installed and the fact that they promised lifetime replacement on screensWe will get estimates from companies to replace the malfunctioning unitDue to the high demand on HVAC companies, the bad weather and the holidays, we were not able to get estimatesThe first company will come on Thursday, Jan We will work with BetterLiving on getting the lowest and best replacementFor the Record: [redacted] is correct - there are two sides to every storyWe did not disrespect [redacted] as he statedBecause of the situation with the holidays and the fact that we had our Christmas tree in our "all season", and we were expecting out of town family, we were frustrated with ***'s responseOnce he found out that there was no warranty beyond one year on the unit he installed and that repairing the unit was not even recommended by the HVAC company, he said this was not his problemHe did not want to work with us in getting it repaired or replacedWe have a trail of emails to ***, the manufacturer and the company where it was purchasedWe are willing to share these mails if necessary for the Revdex.com recordsPlease advise.As stated, we are willing to accept BetterLiving's assurance they will reimburse us up to $for a new unitAnd, their assurance they will stand behind the sunroom they installed Regards, [redacted]
We were totally satisfied with their customer service, responsiveness, quality of work on our new three season roomWe had already met with a competitor and had a good quote but they didn't seem enthusiastic or really committedWe called and left a message for Betterliving on a Saturday when the showroom wasn't open and within half hour Patrick returned our call and asked if we wanted to come over thenTotally impressed with that! He set an appt to our come to the house that week, was on time, understood what we wanted, locked in a quote and the work started the following weekThe quality of the work, the attitude of the team, their willingness to make some minor "tweaks" was something we had not experienced with contractors beforeWe are thrilled with the room, the craftsmanship and the service we receivedWe highly recommend them! Although this is a three season room, we added a floor heater so we can enjoy it for more than just the warmer months! We now spend more time out here than when it was a screened porch and thank Patrick and team for improving our quality of life!
We recently contracted with Betterliving of Delmarva to do a three season room for usAlthough not inexpensive the quality of the work is excellent and the now completed room is a real joyThe windows are great and when the sun shines on them , during the day, it can be degrees out but the room is still cozyWe are very pleased and would definitely recommend Betterliving of Delmarva for this type of project
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me with the following condition: We are requesting assurance from BetterLiving that they will stand behind the warranty on the windows and sliding glass doors and screen replacement they promisedWe were very impressed with the windows installed and the fact that they promised lifetime replacement on screensWe will get estimates from companies to replace the malfunctioning unitDue to the high demand on HVAC companies, the bad weather and the holidays, we were not able to get estimatesThe first company will come on Thursday, Jan We will work with BetterLiving on getting the lowest and best replacementFor the Record: [redacted] is correct - there are two sides to every storyWe did not disrespect [redacted] as he statedBecause of the situation with the holidays and the fact that we had our Christmas tree in our "all season", and we were expecting out of town family, we were frustrated with ***'s responseOnce he found out that there was no warranty beyond one year on the unit he installed and that repairing the unit was not even recommended by the HVAC company, he said this was not his problemHe did not want to work with us in getting it repaired or replacedWe have a trail of emails to ***, the manufacturer and the company where it was purchasedWe are willing to share these mails if necessary for the Revdex.com recordsPlease advise.As stated, we are willing to accept BetterLiving's assurance they will reimburse us up to $for a new unitAnd, their assurance they will stand behind the sunroom they installed Regards, [redacted]