[redacted] [redacted] ** [redacted] [redacted] February 22, Ms [redacted] Revdex.com Serving Western Pennsylvania Holiday Drive, Suite Pittsburgh, PA RE: Complaint # [redacted] Against Omni Electric Dear Ms [redacted] Since Omni Electric’s letter of 2/22/continues to be full or lies and inaccuracies, we stand by our request for a full refund from Omni As God is our witness, Omni’s work was either NOT DONE OR DONE DECEITFULLY AND UNSCRUPULOUSLY Bottom line is that it was imperative that we hire another electrician for safety reasons AND to actually complete the work we hired Omni to do THERE IS NO OTHER POSSIBLE REASON TO HIRE AND PAY ANOTHER ELECTRICAL COMPANY We are fortunate that our new electricians knew what they were doing Consumers count on Revdex.com to hold businesses accountable, but it seems that Omni has their own set of rules Perhaps Revdex.com should have an unbiased electrician make an assessment of our complaint Nevertheless, Revdex.com needs to warn consumers not to hire Omni, or they will regret it, as we did! Sincerely, [redacted]
February 11, 2016Revdex.com Holiday DrSuite Pittsburgh, PA 15220RE: [redacted] To whom it may concern:In reference to customer's statement complaint ID: [redacted] First let me say that Omni Electric, Inchas been in business for over yearsWe strive to do quality work and to satisfy our customersThis project was no different; we went to customer's home, made a list of customers repair items, as to customers prepared listWe then sent a proposal (see attached) outlining each and every repair item or new installation itemsOn October 30th Omni Electric, Inccompleted all the work according to the proposalThe work was reviewed with the customer and a payment in full was issuedWe were not notified of any problems until December 18th, This problem concern was an un¬energized wire dedicated for new dish washerThe outside casing only unknowingly was torn while being installedThis tear was concealed in the wall and not visible at time of completionThe internal wire conductors were not damaged and posed no shock or fire hazard due to DE energizationAll other work was completed in fullWe advised customer that we have a year warranty parts and labor and would be glad to return to install new wire (see attached letter and pictures)Per our letter we would have returned to install new wiring but to date we have never been contacted by said home owner.In regards to customer request to speak with owner, upon calling Omni Electric, Incoffice customer was asked to leave name and phone number and refused to leave informationMr[redacted] *s Omni Electric, Inc.'s superintendent and runs all field operationsAgain we strive to satisfy all of our customer^md we stand by our warranties.Thank you/J/Greg K [redacted] PresidentOmni Electric, Inc
[redacted] [redacted] ** [redacted] [redacted] February 22, Ms [redacted] Revdex.com Serving Western Pennsylvania Holiday Drive, Suite Pittsburgh, PA RE: Complaint # [redacted] Against Omni Electric Dear Ms [redacted] Since Omni Electric’s letter of 2/22/continues to be full or lies and inaccuracies, we stand by our request for a full refund from Omni As God is our witness, Omni’s work was either NOT DONE OR DONE DECEITFULLY AND UNSCRUPULOUSLY Bottom line is that it was imperative that we hire another electrician for safety reasons AND to actually complete the work we hired Omni to do THERE IS NO OTHER POSSIBLE REASON TO HIRE AND PAY ANOTHER ELECTRICAL COMPANY We are fortunate that our new electricians knew what they were doing Consumers count on Revdex.com to hold businesses accountable, but it seems that Omni has their own set of rules Perhaps Revdex.com should have an unbiased electrician make an assessment of our complaint Nevertheless, Revdex.com needs to warn consumers not to hire Omni, or they will regret it, as we did! Sincerely, [redacted]
February 11, 2016Revdex.com Holiday DrSuite Pittsburgh, PA 15220RE: [redacted] To whom it may concern:In reference to customer's statement complaint ID: [redacted] First let me say that Omni Electric, Inchas been in business for over yearsWe strive to do quality work and to satisfy our customersThis project was no different; we went to customer's home, made a list of customers repair items, as to customers prepared listWe then sent a proposal (see attached) outlining each and every repair item or new installation itemsOn October 30th Omni Electric, Inccompleted all the work according to the proposalThe work was reviewed with the customer and a payment in full was issuedWe were not notified of any problems until December 18th, This problem concern was an un¬energized wire dedicated for new dish washerThe outside casing only unknowingly was torn while being installedThis tear was concealed in the wall and not visible at time of completionThe internal wire conductors were not damaged and posed no shock or fire hazard due to DE energizationAll other work was completed in fullWe advised customer that we have a year warranty parts and labor and would be glad to return to install new wire (see attached letter and pictures)Per our letter we would have returned to install new wiring but to date we have never been contacted by said home owner.In regards to customer request to speak with owner, upon calling Omni Electric, Incoffice customer was asked to leave name and phone number and refused to leave informationMr[redacted] *s Omni Electric, Inc.'s superintendent and runs all field operationsAgain we strive to satisfy all of our customer^md we stand by our warranties.Thank you/J/Greg K [redacted] PresidentOmni Electric, Inc