I have two separate issues with this companyOn April 25, 2016, I paid for an oil change and tire rotation using a coupon offer for $The total came to $My tires were not rotated nor was I informed of that factWorse, the mechanic, Brian, used the wrong plug which stripped the threads of my oil pan, causing a leakI took it to a nearby facility, [redacted] Auto Repair, and had to spend an additional $to correct the problem, which included a second oil change after repairsThis was on Aug25, In the meantime, a young female employee lied to me twice regarding a phone call to be placed to me by the owner, Jay R [redacted] The expected calls never happenedWhen I confronted her about this, she said that "it slipped his mind." No apology and never any ownership of this problem by either of themNowhere on my receipt is there a notification of a time limitation on problemsNor is it posted in their waiting roomRegardless of the time frame, any owner who has h
To *** it may concern I took my car to all pro auto and tires to get my car fixed on Feb 12,and after like a week I got a call stating my car was fixed and I came into office the receptionist was very rude and she said the total for your car is 2,so by me thinking my car was ready I swiped my debit card and after I did they said my car wasn't ready and to give them some extra time to make sure it's running right here we are in the month of March and my car still not done and every time I call the receptionist keeps telling me he is with a customer or he is gone for the day and yesterday he called my mom to get my car and a belt popped off while she drove home we have took the car home several of times and it won't work and before this happened he rented me a car for days and after he thought he fixed my car again it's doesn't run so now I'm outta 2,dollars because he tried to charge me another but I only gave hi
My entire family uses this auto repair service and absolutely love them ! They are honest , reputable and do what they sayPrices are comparable but can't beat the knowledge and efficiency of these guys ! Finally found a mechanic I can trust ! Also got great tires from them that they special ordered for me
I have two separate issues with this companyOn April 25, 2016, I paid for an oil change and tire rotation using a coupon offer for $The total came to $My tires were not rotated nor was I informed of that factWorse, the mechanic, Brian, used the wrong plug which stripped the threads of my oil pan, causing a leakI took it to a nearby facility, *** Auto Repair, and had to spend an additional $to correct the problem, which included a second oil change after repairsThis was on Aug25, In the meantime, a young female employee lied to me twice regarding a phone call to be placed to me by the owner, Jay R***The expected calls never happenedWhen I confronted her about this, she said that "it slipped his mind." No apology and never any ownership of this problem by either of themNowhere on my receipt is there a notification of a time limitation on problemsNor is it posted in their waiting roomRegardless of the time frame, any owner who has h
I have two separate issues with this companyOn April 25, 2016, I paid for an oil change and tire rotation using a coupon offer for $The total came to $My tires were not rotated nor was I informed of that factWorse, the mechanic, Brian, used the wrong plug which stripped the threads of my oil pan, causing a leakI took it to a nearby facility, [redacted] Auto Repair, and had to spend an additional $to correct the problem, which included a second oil change after repairsThis was on Aug25, In the meantime, a young female employee lied to me twice regarding a phone call to be placed to me by the owner, Jay R [redacted] The expected calls never happenedWhen I confronted her about this, she said that "it slipped his mind." No apology and never any ownership of this problem by either of themNowhere on my receipt is there a notification of a time limitation on problemsNor is it posted in their waiting roomRegardless of the time frame, any owner who has h
To *** it may concern I took my car to all pro auto and tires to get my car fixed on Feb 12,and after like a week I got a call stating my car was fixed and I came into office the receptionist was very rude and she said the total for your car is 2,so by me thinking my car was ready I swiped my debit card and after I did they said my car wasn't ready and to give them some extra time to make sure it's running right here we are in the month of March and my car still not done and every time I call the receptionist keeps telling me he is with a customer or he is gone for the day and yesterday he called my mom to get my car and a belt popped off while she drove home we have took the car home several of times and it won't work and before this happened he rented me a car for days and after he thought he fixed my car again it's doesn't run so now I'm outta 2,dollars because he tried to charge me another but I only gave hi
My entire family uses this auto repair service and absolutely love them ! They are honest , reputable and do what they sayPrices are comparable but can't beat the knowledge and efficiency of these guys ! Finally found a mechanic I can trust ! Also got great tires from them that they special ordered for me
I have two separate issues with this companyOn April 25, 2016, I paid for an oil change and tire rotation using a coupon offer for $The total came to $My tires were not rotated nor was I informed of that factWorse, the mechanic, Brian, used the wrong plug which stripped the threads of my oil pan, causing a leakI took it to a nearby facility, *** Auto Repair, and had to spend an additional $to correct the problem, which included a second oil change after repairsThis was on Aug25, In the meantime, a young female employee lied to me twice regarding a phone call to be placed to me by the owner, Jay R***The expected calls never happenedWhen I confronted her about this, she said that "it slipped his mind." No apology and never any ownership of this problem by either of themNowhere on my receipt is there a notification of a time limitation on problemsNor is it posted in their waiting roomRegardless of the time frame, any owner who has h