Reference # [redacted] Unfortunately we have had a few problems reference # propertyThe first call we adjusted refrigerant levelSecond call unit was running when arrived 10/5/Third call was a problem with reversing valve10/12/fourth call we found a defective circuit board which we have ordered and we will replace it as soon as it arrivesIt is very possible that the circuit board may have had an intermittent problem and we didn't detect until 10/23/We will also offer the homeowner an additional months warranty [redacted] Allshore service manager
Reference # [redacted] Unfortunately we have had a few problems reference # propertyThe first call we adjusted refrigerant levelSecond call unit was running when arrived 10/5/Third call was a problem with reversing valve10/12/fourth call we found a defective circuit board which we have ordered and we will replace it as soon as it arrivesIt is very possible that the circuit board may have had an intermittent problem and we didn't detect until 10/23/We will also offer the homeowner an additional months warranty [redacted] Allshore service manager