All Son's Exteriors, Inc.

Initial Business Response /* (1000, 5, 2014/06/05) */
ASE is in receipt of your correspondence dated May concerning Complaint #***ASE was very surprised to receive notice of this ComplaintASE and the homeowners had entered into a contract under which ASE performed construction
work on their homeIn response to some issues previously raised by the homeowner, ASE and the homeowner ultimately amicably resolved those issues as reflected in a written settlement agreement dated May 9, which predates the current Revdex.com complaintThe homeowners expressly reference the recent Settlement Agreement in their complaint ("We are seeking the $that was sacrificed for final settlement of account and lien waiver agreement")ASE negotiated the settlement agreement with the homeowners in good faith, and is very troubled by the fact that the homeowners turned around and filed a complaint with your office seeking $for issues resolved under the recent agreement
ASE requests that the Revdex.com contact the homeowner to confirm that (1) the issues raised in their complaint were amicably resolved by the May Settlement Agreement, and (2) the complaint with your office should be withdrawn and should not be reflected on ASE's Revdex.com record
ASE puts tremendous value on its reputation and its record with the Revdex.comASE remains committed to being responsive to customer complaints, and to addressing all disputes quickly, professionally and in good faithASE understood that it had resolved the current dispute when ASE and the homeowners entered into their recent, written agreementIf the homeowners will not respond to the Revdex.com, we invite the homeowners to contact ASE directly

Initial Business Response /* (1000, 5, 2015/01/26) */
All Sons' Exteriors, Incis in receipt of your correspondence dated January concerning Complaint #***All Sons' Exteriors, Incwas very surprised to receive notice of this complaintBeginning November 2012, at the homeowner request
that ASE diligently pursue and submit a claim to CertainTeed for a defective shingle on the homeowners houseThe homeowner indicated that there was granular loss each yearPlease note: ASE did not originally install then homeowners roofWe began the claim process with CertainTeed on behalf on the homeowner for a full roof replacementIn July 2013, CertainTeed accepted the claim for the homeowner and sent a check to ASE to perform labor in the amount of $10,The homeowner withdrew from his agreement and decided he wanted the monies in fullASE had worked on his behalf at least months and requested to be paid for the claim processes we did on the homeowner requestThe homeowner agreed to pay ASE $for their services (please see attached letter signed by business and homeowner)Also, please see attached the CertainTeed Roofing agreement
ASE requests that the Revdex.com contact the homeowner to confirm that (1) the issues raised in their complaint were amicably resolved by September 6, (2) the complaint with your office should be withdrawn and should not be reflected on ASE's Revdex.com record
ASE puts tremendous value on its reputation and its record with the Revdex.comASE remains committed to being responsive to customer complaints, and to addressing all disputes quickly, professionally, and in good faithASE understood that it had resolved the current dispute with ASE and the homeowners entered in their written agreement
Initial Consumer Rebuttal /* (3000, 7, 2015/02/04) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I felt that I had to release the funds to recieve the They were not capable to perform the duties to replace the roofingBut they refused to allocate the monies that were deserved to replace the roofingI offered for services, but refusedJust a intermediataryI finished the claim, which they felt was deadI would drop the claim, if they gave back to me
Final Business Response /* (4000, 9, 2015/02/04) */
In response to consumer: All Sons' Exteriors, Inc did follow through with the process with CertainTeed therefore the funds were releasedWe are able to complete the job professionally and precisehowever after we had worked on this process for over a year Mr*** said he wanted a different contractorMr*** signed the agreement per previous attachment

Initial Business Response /* (1000, 5, 2015/01/26) */
All Sons' Exteriors, Incis in receipt of your correspondence dated January concerning Complaint #***All Sons' Exteriors, Incwas very surprised to receive notice of this complaintBeginning November 2012, at the homeowner
request that ASE diligently pursue and submit a claim to CertainTeed for a defective shingle on the homeowners houseThe homeowner indicated that there was granular loss each yearPlease note: ASE did not originally install then homeowners roofWe began the claim process with CertainTeed on behalf on the homeowner for a full roof replacementIn July 2013, CertainTeed accepted the claim for the homeowner and sent a check to ASE to perform labor in the amount of $10,The homeowner withdrew from his agreement and decided he wanted the monies in fullASE had worked on his behalf at least months and requested to be paid for the claim processes we did on the homeowner requestThe homeowner agreed to pay ASE $for their services (please see attached letter signed by business and homeowner)Also, please see attached the CertainTeed Roofing agreement
ASE requests that the Revdex.com contact the homeowner to confirm that (1) the issues raised in their complaint were amicably resolved by September 6, (2) the complaint with your office should be withdrawn and should not be reflected on ASE's Revdex.com record
ASE puts tremendous value on its reputation and its record with the Revdex.comASE remains committed to being responsive to customer complaints, and to addressing all disputes quickly, professionally, and in good faithASE understood that it had resolved the current dispute with ASE and the homeowners entered in their written agreement
Initial Consumer Rebuttal /* (3000, 7, 2015/02/04) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I felt that I had to release the funds to recieve the They were not capable to perform the duties to replace the roofingBut they refused to allocate the monies that were deserved to replace the roofingI offered for services, but refusedJust a intermediataryI finished the claim, which they felt was deadI would drop the claim, if they gave back to me
Final Business Response /* (4000, 9, 2015/02/04) */
In response to consumer: All Sons' Exteriors, Inc did follow through with the process with CertainTeed therefore the funds were releasedWe are able to complete the job professionally and precisehowever after we had worked on this process for over a year Mr*** said he wanted a different contractorMr*** signed the agreement per previous attachment