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All-Star Auto Sales, Inc.

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All-Star Auto Sales, Inc. Reviews (1)

Agreement w all star auto sales 2006 jeep liberty purchased both parties agreed to fix repair found would pay for labor and I agreed to pay for partsAll star stated they could not let me have vehicle checked prior to purchase at a shop stating it was a insurance issue. That if I found any problem they will pay for labor and I agreed to pay for parts. I found 2 serious issues on or about 1/25/2016. I took vehicle to them and they stated to bring vehicle back the following week that they would check it out. I waited another week and the owner[redacted] said he couldn't do the work but referred me to another shop that could check and fix and told me I was responsible for entire bill that unless it was being repaired at their shop that they would not honor labor costs. front drive shaft;as it was found cracked and u joints in rear drive shafts were replaced. I have pictures and receipts showing what I paid in labor to the shops. I was mislead deliberately by their staff and owner about getting any repair fixed if found that they would honor labor fee but FAILED to tell me that is ONLY if they are able to do work at there shop;indicating they did not have proper tools to do the job. I also told the owner that I only bought vehicle if they were going to honor the agreement due to not allowing me to get vehicle checked prior purchase indicating multiple times that they will honor labor costs if any;failing to tell me that's ONLY if they are able to do repairs. Owner then stated for me to bring vehicle back 3/4/16 stating if I am able to being them the part they would see what they could do. I explained because he told me I had to wait until next Tuesday and that the shop had ordered part due to being dangerous to drive that the shop stated it was not safe to drive back to All star and I would be risking injury/death if the drive axle came apart and that the crack was big enough ;a bump could cause it to fall apart and cause us to wreck or injury someone else driving. I indicated this by phone to [redacted] the owner of Allstar and he argued with me and hung up not offering to pay any labor;nothing he stated I had not given him correct diagnosis when I came and asked him to look at the vehicle then he told me to come back next Tuesday Desired SettlementThat they pay as agreed for labor costs for repair for vehicle purchased/paid for in full. I do have pictures of damages in both drive shafts and bill paid in full. I an asking that they pay the labor as agreed when vehicle purchased in January 2016

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Description: Used Car Dealerships

Address: 5118 Washington St SW, Covington, Georgia, United States, 30014-2779

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