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All Star Hot Wings

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All Star Hot Wings Reviews (2)

I ordered a philly cheese steak sandwich from this restaurant and I found a nail in my food.I ordered a Philly cheese steak from this restaurant and while eating it I bit down onto a nail(perhaps from a cooking utensil). I called to speak to the owner. I am a 7 month pregnant female and I only wanted to inform her of my findings and I wanted a refund. During the initial call, she got very defensive. She did not listen and she was very rude and unprofessional. She instantly accused my friend of putting the nail into my food and quickly hung the phone up in my face. I called her back and informed her of my situation and addressed her rudeness. I also informed her that I would be filing a complaint with the Revdex.comDesired SettlementI wanted to inform her of the findings so that this would not happen to another customer however because of her rude behavior I requested a refund. I did not get a refund nor an apology.

Placed an order over telephone with Manager [redacted].Supposedly"Owner"Placed an order over the phone and was informed that order was 8.64.Arrived to pick up order total was 9.31.I informed cashier that I was told an different price.She stated well it is what it is thats the price if you don't want don't buy it.She proceed on to tell me if u dont want dont buy it.And proceed on to use profound language.Never have I been to an establishment where the "Owner" insult an customer verses apologize from lack of communication between cost of an order.And when I called to get her name she continuously to argue and curse at me again.Just very poor por distasteful customer service ftom the" Owner."Desired SettlementI suggest that an corrective action be taken place and an public apology fromthe owner.For the incompetent behavior of the manager Tracy.

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Address: 1381 Elvis Presley Blvd, Memphis, Tennessee, United States, 38106-4920

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