Initial Business Response / [redacted] (1000, 5, 2015/07/29) */ On 07/08/Mr [redacted] called All Star to pump his septicUpon arrival we advised Mr [redacted] that his lid would need to be dug up because it was undergroundMr [redacted] did not advise All Star before hand that the lid was not exposedOur employee advised Mr [redacted] that we could dig the lid at our rate of $per hourMr [redacted] said he would have his son dig it upThe next time I heard from the ***'s was late last weekMrs [redacted] called and constantly screamed at me and telling me she was counting to tenI tried to help her but I couldn't get anywhere with her so I told her we could not help herThe $is our service charge that we charge when we go to do a job and they chose not to have us do anything at that time
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Please send the items to [redacted] **.StCharles, MO Sincerely, [redacted]
Initial Business Response / [redacted] (1000, 5, 2015/07/29) */ On 07/08/Mr [redacted] called All Star to pump his septicUpon arrival we advised Mr [redacted] that his lid would need to be dug up because it was undergroundMr [redacted] did not advise All Star before hand that the lid was not exposedOur employee advised Mr [redacted] that we could dig the lid at our rate of $per hourMr [redacted] said he would have his son dig it upThe next time I heard from the ***'s was late last weekMrs [redacted] called and constantly screamed at me and telling me she was counting to tenI tried to help her but I couldn't get anywhere with her so I told her we could not help herThe $is our service charge that we charge when we go to do a job and they chose not to have us do anything at that time
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Please send the items to [redacted] **.StCharles, MO Sincerely, [redacted]