All State Appliances Inc Reviews (1)
All State Appliances Inc Rating
Description: Appliances - Small - Service & Repair, Appliances - Major - Parts & Supplies
Address: 6834 Dina Leigh Ct, Springfield, Virginia, United States, 22153-1020
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Review: 6/17 Refrigerator was leaking water. the technician removed dead desiccated mouse compressor fan. Now a loud sound in fan.
t. I tell the CSperson I am not an expert and require the technician to recommend added repair.
ABS a new fan.
When I called to tell then about the loud fan. They now say I need a new compressor fan. Why wasn't this mentioned at the time of the service call. The service center says, the technician took care of removing the problem causing the water leaking--that was what I called about.
The technician did not tell me about the fan problem. I thought they replaced the fan. theydfid not at the first appointment, The Service center states they took care of my problem. I am not an expert and that I need the replacement. It seems that they do not want to take responsibility for incompetence and not telling me that the fan may need to be replaced.
I am treated like an i
I am frustrated and upset with this company.Desired Settlement: I wanted them to tell me what can be done at the time of the service. I dod not want to sit home and have a succession of service calls. I want an adjustment on the other bill for the inconvenience and incomplete service.
I have used this company before and it was satisfactory. I tried to talk to a manager and a supervisor and was told no one was there.