Plumber called to try and convince me that they did all they could to resolve my problem My problem was not resolved, it was escalated and the second plumber I called out to find out where the water was coming from found a big ball of hair in the tub drain that I paid $to have cleaned out I do not accept the response of [redacted] who responded to you letter She was rude and argumentative They wanted me to roll over and play dead on this issue and I will not I may not get my money back but I sure as heck will leave a bad report on Revdex.com Stay away from them, they are overpriced and unconcerned about your water issues
First she attacked the plumber, now she is attacking me,, this is what angry people doPLUMBER told her she could be having more issues, but for now the tub drain is taken care of, she signed the invoice and paid the plumber, he talked to her about the septic and drains, she was content at the time,, again he told her to give us a callA week or so later our area had all the heavy Rain that affects the system, why in the world would we turn down doing more work and making more money for her,, I'm not getting this??? I have 85% repeat customers I must be doing some thing Right, as it is written in the Bible,, I don't need to defend myself, but I will defend how we run our business." WHY DIDN'T SHE CALL US BACK" ? I WOULD HAVE BEEN HAPPY TO TAKE CARE OF HER I DON'T HAVE ANY THING ELSE TO SAYI HOPE THIS IS OVERAgain thank you,, [redacted]
Customer had drain issues, plumber went out and unstopped tub drain, it was clogged full of long hairHe also checked out main drain, she is on septic he went over how to keep a look out on it due to all the rain she had in the area, checked out tub drain again ran plenty of water down itAll was good she signed invoice and paid plumberHe told her if she had any questions please call us back She called us back, only to demand her money back, She used another plumber to solve her issuesI asked her why didn't she call and let us come back if she still had a problem, her reply was plumber didn't seem to be very interested, I asked what that meant she said it really didn't matter she had it fixed by another coShe sent a copy of an invoice from the other co., still demanding her money back, you can see where she covered up some of the wording with liquid paperour plumber called her to explain what he did and what he discussed with her due to her issueShe got angry with him and hung up on him,, we tried all we could doThank you very much,, [redacted]
Plumber called to try and convince me that they did all they could to resolve my problem My problem was not resolved, it was escalated and the second plumber I called out to find out where the water was coming from found a big ball of hair in the tub drain that I paid $to have cleaned out I do not accept the response of [redacted] who responded to you letter She was rude and argumentative They wanted me to roll over and play dead on this issue and I will not I may not get my money back but I sure as heck will leave a bad report on Revdex.com Stay away from them, they are overpriced and unconcerned about your water issues
First she attacked the plumber, now she is attacking me,, this is what angry people doPLUMBER told her she could be having more issues, but for now the tub drain is taken care of, she signed the invoice and paid the plumber, he talked to her about the septic and drains, she was content at the time,, again he told her to give us a callA week or so later our area had all the heavy Rain that affects the system, why in the world would we turn down doing more work and making more money for her,, I'm not getting this??? I have 85% repeat customers I must be doing some thing Right, as it is written in the Bible,, I don't need to defend myself, but I will defend how we run our business." WHY DIDN'T SHE CALL US BACK" ? I WOULD HAVE BEEN HAPPY TO TAKE CARE OF HER I DON'T HAVE ANY THING ELSE TO SAYI HOPE THIS IS OVERAgain thank you,, [redacted]
Customer had drain issues, plumber went out and unstopped tub drain, it was clogged full of long hairHe also checked out main drain, she is on septic he went over how to keep a look out on it due to all the rain she had in the area, checked out tub drain again ran plenty of water down itAll was good she signed invoice and paid plumberHe told her if she had any questions please call us back She called us back, only to demand her money back, She used another plumber to solve her issuesI asked her why didn't she call and let us come back if she still had a problem, her reply was plumber didn't seem to be very interested, I asked what that meant she said it really didn't matter she had it fixed by another coShe sent a copy of an invoice from the other co., still demanding her money back, you can see where she covered up some of the wording with liquid paperour plumber called her to explain what he did and what he discussed with her due to her issueShe got angry with him and hung up on him,, we tried all we could doThank you very much,, [redacted]