All-Time Detection Inc. Reviews (1)
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All-Time Detection Inc. Rating
Description: BURGLAR ALARM SYSTEMS-DEALERS, MONITORING & SVC.
Address: 28 Willett Ave, Port Chester, New York, United States, 10573
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Review: I am moving and I wanted to cancel the alarm. I called them, they gave me the wrong number, I called them back they gave me the wrong email address, I justed wanted to cancel the alarm, and I am getting very frustrated.Desired Settlement: Can you please have them cancel the service, I would appriciated.
Business
Response:
The business has responded. Please see below:USA is a sub contractor to provide monitoring services through local alarm professional providers. [redacted] was provided with the best information we had to call the local provider who he bought the system from to arrange for termination of services. USA takes great exception to the complaint and the way [redacted] worded his complaint, USA did not direct [redacted] to do business with the provider he choose. USA has since called and left a message at [redacted]'s number that based on his complaint and lack of knowledge as to the person he bought from that while it is not within our operational procedures he can fax or mail us a letter, signed, requesting cancellation of all services we render. We offer this remedy only because we cant find his local provider either and we are worried over what contorted statement he will write next.
Consumer
Response:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. I really appreciate your help.Sincerely, [redacted]