The owner (Steve [redacted] ) of All Valley Pool is not telling the truth as usualI told him the situation and asked him to do the repairs right up front and I sent him pictures of the fireI waited over a week for his response to our discussion and pictures and finally had to call himThis [redacted] guy would like every one to believe he is a real honest business OwnerHe tries to turn the situation into it being my fault.The Company from which [redacted] bought this machine told me that they only sell there product directly to pool supply Companies and Pool CompaniesThe tracking was done through the Pool Companies and they had no customer information.The Company that sold this machine told me they sent several notices to the Companies that bought these and had no way of contacting the actual end consumer[redacted] isn't about to help and I have long since payed out of my pocket the $for the repairsThe response time from [redacted] should show you what kind of Business Owner he really is or should I say lack of response (over months to respond to my complaint).I don't know of any threat to [redacted] Once again [redacted] trying to play me as the at fault personBottom line is I don't think [redacted] 's Company has the money to pay for this repair nor the willingness to do the right thing.I am sorry to inform [redacted] that he is very wrong on my business practicesI never would have let this get this far I would have made this right and repaired or paid for the repairs ASAP.At this point I feel it's wasting time dealing with [redacted] .Thanks for your efforts.Sincerely, [redacted] ***
The owner (Steve [redacted] ) of All Valley Pool is not telling the truth as usualI told him the situation and asked him to do the repairs right up front and I sent him pictures of the fireI waited over a week for his response to our discussion and pictures and finally had to call himThis [redacted] guy would like every one to believe he is a real honest business OwnerHe tries to turn the situation into it being my fault.The Company from which [redacted] bought this machine told me that they only sell there product directly to pool supply Companies and Pool CompaniesThe tracking was done through the Pool Companies and they had no customer information.The Company that sold this machine told me they sent several notices to the Companies that bought these and had no way of contacting the actual end consumer[redacted] isn't about to help and I have long since payed out of my pocket the $for the repairsThe response time from [redacted] should show you what kind of Business Owner he really is or should I say lack of response (over months to respond to my complaint).I don't know of any threat to [redacted] Once again [redacted] trying to play me as the at fault personBottom line is I don't think [redacted] 's Company has the money to pay for this repair nor the willingness to do the right thing.I am sorry to inform [redacted] that he is very wrong on my business practicesI never would have let this get this far I would have made this right and repaired or paid for the repairs ASAP.At this point I feel it's wasting time dealing with [redacted] .Thanks for your efforts.Sincerely, [redacted] ***