Complaint: ***
I am rejecting this response because:
ALL WENT had forwarded me the three PDFs. I received them on 8/26. The email ALL WET sent on 8/was never being receivedI was requesting a breakdown of TIME ALL WET technicians spent on site for the second job (7/26, 7/& 8/4). I understand ALL WET’s rates but I don’t agree the time ALL WET charged. That’s why I needed ALL WET to provide a breakdownALL WET said the original labor charges are near $before a discount appliedI am not sure why ALL WET showed a -$204.02. Is this the discount ALL WET mentioned in the reply? If not, I need ALL WET to specify the total credit to my accountThank you!!
Regards,
*** ***
I have a existing sprinkler system required repair. Initially they insisted to replace the whole system which I think it is wasteful. Per my suggestion, they did first part of installation with a new controller and a water pipe to the distribution box (charge was expensive considering the work performed). They then came back with another expensive proposal to do the second part. The problem is that they make the project way too complicated and wasteful in order to... Anyway, I was forced to look for another vendor for the second part. As I expected, the new vendor got the system up running with 50% less the cost plus fixed the two (2) issues left with first part work done by AllWet.
Complaint: [redacted]
I am rejecting this response because:
I asked my question here. ALL WET can just simply answer. Please advice the overcharge amount. My wife paid two bills in full already and ALL WET told my wife that she overpaid. Please answer the amount of refund. Thank you so much!!
Regards,
[redacted]
We have been using All Wet for more than yearsWe are very satisfied with their serviceThey are prompt, efficient and always reliable
Complaint: ***
I am rejecting this response because:
ALL WENT had forwarded me the three PDFs. I received them on 8/26. The email ALL WET sent on 8/was never being receivedI was requesting a breakdown of TIME ALL WET technicians spent on site for the second job (7/26, 7/& 8/4). I understand ALL WET’s rates but I don’t agree the time ALL WET charged. That’s why I needed ALL WET to provide a breakdownALL WET said the original labor charges are near $before a discount appliedI am not sure why ALL WET showed a -$204.02. Is this the discount ALL WET mentioned in the reply? If not, I need ALL WET to specify the total credit to my accountThank you!!
Regards,
*** ***
I have a existing sprinkler system required repair. Initially they insisted to replace the whole system which I think it is wasteful. Per my suggestion, they did first part of installation with a new controller and a water pipe to the distribution box (charge was expensive considering the work performed). They then came back with another expensive proposal to do the second part. The problem is that they make the project way too complicated and wasteful in order to... Anyway, I was forced to look for another vendor for the second part. As I expected, the new vendor got the system up running with 50% less the cost plus fixed the two (2) issues left with first part work done by AllWet.
We have been using All Wet for more than 5 years. We are very satisfied with their service. They are prompt, efficient and always reliable.
Complaint: [redacted]
I am rejecting this response because:
I asked my question here. ALL WET can just simply answer. Please advice the overcharge amount. My wife paid two bills in full already and ALL WET told my wife that she overpaid. Please answer the amount of refund. Thank you so much!!
Regards,
[redacted]