City of Tampa Water Dept is one of the non customer oriented government controlled companyThe employees of City of Tampa Water Deptthink they are immune and untouchables for not being helpful, courteous, discriminative and rude and their bosses on top level backing them instead being strict as to help consumers who are paying customersAs example Director of water deptChuck W*** told me when we reported of his assistant being rude and with attitude; "she is a good worker" and that means she can be rude to customers or public as long as he is happy with herThey are also hiding by saying sorry that is out policyThere is no policy that allow anyone in the water deptto pick on any customerWe paid tons of money to them over 20+ years on time, multiple accounts but when it came to bill that was $to $8,they got very stubborn, didn't help as they should but disconnected water of apartments despite making paymentsWhen we called to speak with them, no one answered the call (we left messages) or returned a callWe reported this to Mayor's office as well as to all the council members and some politicians
City of Tampa Water Dept is one of the non customer oriented government controlled companyThe employees of City of Tampa Water Deptthink they are immune and untouchables for not being helpful, courteous, discriminative and rude and their bosses on top level backing them instead being strict as to help consumers who are paying customersAs example Director of water deptChuck W*** told me when we reported of his assistant being rude and with attitude; "she is a good worker" and that means she can be rude to customers or public as long as he is happy with herThey are also hiding by saying sorry that is out policyThere is no policy that allow anyone in the water deptto pick on any customerWe paid tons of money to them over 20+ years on time, multiple accounts but when it came to bill that was $to $8,they got very stubborn, didn't help as they should but disconnected water of apartments despite making paymentsWhen we called to speak with them, no one answered the call (we left messages) or returned a callWe reported this to Mayor's office as well as to all the council members and some politicians