Allans Auto Sales Of Ephrata Reviews (2)
Allans Auto Sales Of Ephrata Rating
Address: 696 E Main St, Ephrata, Pennsylvania, United States, 17522-2536
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[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Although, the accusations of me being a liar and being told there where stipulations to getting a refund are completely false. The woman (Cody) who made the transaction with me NEVER said anything other than I can have the full refund, should anything go wrong. I have a witness to prove it and almost 2 months worth of saved text messages between Cody and myself, never once indicating anything other than that I will be getting a refund. The receipt of the refund also does not state ANYWHERE about the stipulations they claim to have. I did, however, FINALLY receive my refund, therefore I am happy. Shame on that sad excuse for a business, though. Doesn't surprise me, seeing the conditions of the place and their "face" of the company. I assume Cody was the liar here trying to save her own butt, making me out to be the bad guy. Thanks Revdex.com!
[redacted]
Dear SirsIn response to this complain the customer was told the $100.00 deposit was only refunded if you didn't get credit approval with two banks, if the deal was approved than the deposit was not refunded (this pays for the hours spent on the credit app. + contract prep.)The customer went...
somewhere else now we put it in writing on your deposit receipt any way customer's do lie I been doing this for 35 yr I don't need her money. Anyway I enclosed the certified mail receipt of 12-20-16 where I mailed the refund of $100.00 to her the town is on the receiptAllan C[redacted]Owner