Allaround Propane

The customer, Mr*** came in to our office this morning and paid the outstanding balanceHe then asked for another delivery for today stating that he was out of propaneMarie explained that he would have an emergency delivery fee of $since we did not deliver into his area todayShe also explained that since he was out of gas that there would need to be a leak check doneSince this would be his would be his third leak check the fee would be $125.00. I Brad D*** was in the office when he came in and I stood right there while Marie explained everything to him and his sonHe did not ask me any questions or anything at that timeI do not understand his confusionAt first he wanted a refund on propane that he had not even paid for yetThen he comes in and pays for it and now he says that he is confused? Well so am I

We find the delivery tickets and the invoices to be very confusing. We have tried to speak with Marie, but we are not able to understand or come to an agreement. Would Brad please call me at ###-###-####, so that we can sit down with our receipts, and resolve the billing issue. [redacted]

Revdex.com7007 Jefferson St. NE Ste AAlbuquerque, NM 87109-4450 In regard to complaint #[redacted]. The customer is not owed a refund. He has not even paid for the propane delivered. He also stated that he spoke with the owners about a refund. [redacted] D[redacted] has never been an owner and he...

quit working here in April 2017. [redacted] D[redacted] sold out his shares of the company to T. Brad D[redacted] in November 2016. Attached you will find the delivery tickets, Invoices, and Statements. Would you please take [redacted] D[redacted] off as an owner and replace with T. Brad D[redacted].If you have any questions on this customer or need additional information, please contact Brad D[redacted]. Thank you,T. Brad D[redacted]