I purchased a pair of their running shoes last AugustI only wore the shoes a handful of times I washed the shoes per their instructions and the stitching on seam came undone on one of the shoes I asked them for a replacement or a refund and sent them pictures of the damage They offered me a $discount off another pair I went back to them and told they I was not satisfied with their offer, they have not repliedAt the time of my purchase they advertised 100% customer satisfaction I am requesting a full refund or exchange
I purchased a pair of their running shoes last AugustI only wore the shoes a handful of times I washed the shoes per their instructions and the stitching on seam came undone on one of the shoes I asked them for a replacement or a refund and sent them pictures of the damage They offered me a $discount off another pair I went back to them and told they I was not satisfied with their offer, they have not repliedAt the time of my purchase they advertised 100% customer satisfaction I am requesting a full refund or exchange