Allegheny Landscape & Design Services Inc

It's unfortunate that the client feels this way as we have been 100% supportive of the request.  As soon as we get a formal estimate and/or receipt, we will look into the cost with our painter and, more than likely, agree....just as we always have from the beginning.  This client has already bashed us on other social media sites where it has been uncalled for as we NEVER once denied the claim or compensating the client.  We have been in business for over 30 years and have a WONDERFUL reputation as being honest and backing our work and the minimal issues that we have run into.  This is uncalled for and we are just waiting for the client's FORMAL estimate and/or receipt.  Client has already went ahead and not paid us for the work that was already done as he had stopped payment on his check.  We are owed that money and would've issued a refund check directly to the client.  The ball is in the client's court as it is 6 days after asking for the estimate and receipt and we still have not gotten it.  We are a professional business and don't accept text messages with pricing in it so when we get that information, we will most definitely move forward.  Until then, we are at a stand still.