Thank you Mr ***,he took his time checking the damage of my car and he fixed it himself.he is going to order a replacement part for my bmw grillehe promise me he will have it install when I get back from my weeks vacation of out the country.I'll see you in 3weeks Mr *** again thank you very much for taking your time checking the issue of the vehicle
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 10462697, and find that this resolution is satisfactory to me
Regards,
*** ***
** ***I have no problem replacing the light bulb or the housing, its a safety concernWhen would you like to drop the car off so we can repair it? Thank You,*** ***
Dear C[redacted], I want to thank you and your daughter for being a customer of Regan Motors and Regan Financial. The $1495 Fee is for VTR (Vehicle Theft Recovery) to guarantee the asset during the length of the loan, and was apart of your 18 year olds approval with no prior credit experience....
If you plan on paying the loan off early, we have no problem pro rating the VTR and removing it from the vehicle. If you were to pay off the vehicle today, we could deduct $1,269.63 from your 10-day pay off which is $5085.85. If you come in the next 10 days with $3,816.22 cash, we can hand deliver the title to you and also the extra key to the vehicle.We'll see you soon, and again thank you for being a customer of ours. Best Regards,G[redacted]nOwner Regan Motors
The customer is absolutely correct, we should never sell a vehicle without a smog and we normally never do. This vehicle was on consignment with us and should have been smogged before it was advertised. The customer is entitled to a refund of $9200 that they originally gave us for the vehicle. A...
check was written to the customer for a complete refund of the sale price and the salesperson that handled this process so poorly has been relieved of his duties at Regan Motors. Thank you,G[redacted]Owner / Ceo
Revdex.com:I sent a letter by mail this weekend indicating a refund was processed by Mr Regan and outlining my concerns. I have reviewed the response made by the business in reference to complaint ID 11394573, and find that this resolution is satisfactory to mealthough personally, I would hesitate to recommend this company to anyone.
Regards,
E[redacted]
I believe the three issues with the vehicle are getting resolved, I believe a head light bulb needs to be installed at the customers vehicle at his earliest convenience. Please, stop by anytime.
Thank you Mr ***,he took his time checking the damage of my car and he fixed it himself.he is going to order a replacement part for my bmw grillehe promise me he will have it install when I get back from my weeks vacation of out the country.I'll see you in 3weeks Mr *** again thank you very much for taking your time checking the issue of the vehicle
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 10462697, and find that this resolution is satisfactory to me
Regards,
*** ***
** ***I have no problem replacing the light bulb or the housing, its a safety concernWhen would you like to drop the car off so we can repair it? Thank You,*** ***
Dear C[redacted], I want to thank you and your daughter for being a customer of Regan Motors and Regan Financial. The $1495 Fee is for VTR (Vehicle Theft Recovery) to guarantee the asset during the length of the loan, and was apart of your 18 year olds approval with no prior credit experience....
If you plan on paying the loan off early, we have no problem pro rating the VTR and removing it from the vehicle. If you were to pay off the vehicle today, we could deduct $1,269.63 from your 10-day pay off which is $5085.85. If you come in the next 10 days with $3,816.22 cash, we can hand deliver the title to you and also the extra key to the vehicle.We'll see you soon, and again thank you for being a customer of ours. Best Regards,G[redacted]nOwner Regan Motors
The customer is absolutely correct, we should never sell a vehicle without a smog and we normally never do. This vehicle was on consignment with us and should have been smogged before it was advertised. The customer is entitled to a refund of $9200 that they originally gave us for the vehicle. A...
check was written to the customer for a complete refund of the sale price and the salesperson that handled this process so poorly has been relieved of his duties at Regan Motors. Thank you,G[redacted]Owner / Ceo
Revdex.com:I sent a letter by mail this weekend indicating a refund was processed by Mr Regan and outlining my concerns. I have reviewed the response made by the business in reference to complaint ID 11394573, and find that this resolution is satisfactory to mealthough personally, I would hesitate to recommend this company to anyone.
Regards,
E[redacted]
I believe the three issues with the vehicle are getting resolved, I believe a head light bulb needs to be installed at the customers vehicle at his earliest convenience. Please, stop by anytime.