Allerton Place Apartments

Initial Business Response /* (1000, 7, 2015/12/19) */
Contact Name and Title: Angela G***-Manager
Contact Phone: XXXXXXXXXX
Contact Email: ***@greyco.com
After carefully reviewing the above mentioned compaintOur records and documents indicate that proper notice was received and
previous resident was not penalized in any way for not giving a noticeOur records indicate that all maintenance request were handled for residentNo charges were incurred other than an additional charge, charged to us by our vendor to change outlets and plate covers that were painted over and only the additional cost to prime walls painted by resident in a dark colorThe cost to paint walls were not charged to residentMove out statement along with mo/ move out checklist available and mailed to residentAll items in apartment have been addressed
Initial Consumer Rebuttal /* (3000, 9, 2015/12/22) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The outlet covers were placed in the apartment by me, at my expense; therefore, I do no owe for those

To Whom It May Concern: Allerton Place Apartments and Greystone Property Management Corporation continually strives to provide the best customer care to all residents. We have processed and mailed MrG***’s refund on 7/17/We do apologize for the oversite. We are committed to
providing the best customer service to our residents and have satisfied the discrepancyRespectfully, Melissa W***, CAM, RAM, CAPS | Regional Property ManagerGreystone Property Management Corporation | www.greyco.com*** *** *** *** *** *** ** ***@greyco.com | o: ***

Initial Business Response /* (1000, 9, 2016/06/09) */
We are currently working with our corporate office to remedy the issueWe received approval from our Regional manager to refund Mr*** security deposit for $Sorry for any inconvenience