January 13, 2015 Ms. [redacted]RE: Revdex.com ID# [redacted] Dear Ms. [redacted], This letter is in response to your complaint to the Revdex.com regarding your Account. Thank you for giving us the opportunity to improve our service. Upon research, it does appear...
that the request was made to cancel your autopay; however, the account maintenance did not transpire in a timely manner. Our apologies to you for the miscommunication and handling of your request. If you have any further questions regarding this matter, please feel free to contact our Call Center Manager, [redacted], at [redacted]. Thank you for allowing us to continue to serve you. Regards, [redacted] VP Retail Operations cc: [redacted]. [redacted] Revdex.com
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Better Business...
Bureau:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
I have contacted the complainant and resolved the matter to his satisfaction.Thank you for the opportunity to respond.
January 13, 2015 Ms. [redacted]RE: Revdex.com ID# [redacted] Dear Ms. [redacted], This letter is in response to your complaint to the Revdex.com regarding your Account. Thank you for giving us the opportunity to improve our service. Upon research, it does appear...
that the request was made to cancel your autopay; however, the account maintenance did not transpire in a timely manner. Our apologies to you for the miscommunication and handling of your request. If you have any further questions regarding this matter, please feel free to contact our Call Center Manager, [redacted], at [redacted]. Thank you for allowing us to continue to serve you. Regards, [redacted] VP Retail Operations cc: [redacted]. [redacted] Revdex.com
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Better Business...
Bureau:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]