Alley Cat Towing and Recovery LLC

Hi [redacted] ***, In the first email you stated it was your car but after further review, you are not the registered owner, with that said I can not go into much detail of the vehicle that you are inquiring about But this is what I can tell youThis vehicle was towed through Hyattsville City Parking Enforcement in which they use a towing rotation of multiple towing companies, that handle all the accidents, abandoned vehicles, rush hour and etcOn this day Alleycat towing was dispatched out by the Hyattsvillle CityEvery meter and multiple signs are posted which have the time posted on them when not to park because of rush hour, rush hour starts at 4pm, with that said you also stated we towed the registered owner's vehicle at 4:05pm, after further review the call from Hyattsville City came in to our office at 4:15pm and we arrived at 4:19pm which is still after the 4pm and before the 7pm allotted time for that section of RtYou also stated that you ran out and someone told you about a $fee which was the parking enforcement and that is their fee for a vehicle release form, if it were us that you ran out to we still could not have dropped the vehicle for our drop fee of $because you are not the registered ownerNow if the registered owner came out the city can order us to drop it for that drop fee of $ I am sure you know how frustrating it is to sit in traffic especially on Rtand the car you are inquiring about was in the way of rush hour trafficFYI from now on please be cautious of where you park especially in high traffic areas where there may be restrictions for parkingSorry for any inconvenience, we have to abide by the laws and rules ourselves and do the job we are assigned to do and unfortunately this was one of them Regards, Alleycat Towing On October 17, at 10:AM [redacted] wrote: Hi there, sorry I didn't mention it- the car is in my partner's name, its a [redacted] **W her name is [redacted] but the credit card payment was done in my nameLet me know if you still need the car VINThanks for getting back to me On Thu, Oct 16, at 6:PM, contactus < [redacted] > wrote: Unfortunately your name is not in the systemWhat is the last digits of your vin # ? year,make & model of car On October 16, at 5:PM [redacted] < ***@ [redacted] .com> wrote: I contacted you via your website form about an issuePlease get back to me as soon as you can via emailThank you Date: 10/16/11:07:AM Form submitted from: http://www.alleycattowing.com/contact-us.htmlName: [redacted] ***Email: ***@ [redacted] .comSubject: RefundComments: I have filed a complaint with Revdex.com, written reviews on [redacted] and [redacted] ***, and will file an EEO complaint due to the following incident: You towed my car at 4:when restrictions started at 4PMI ran outside, and you refused to take the car off the towing truckYou told me it would be $and I could pick the car up right down the streetI let you take the carWhen I went down the street, I found out it was a $fee to the police department AND $for the towI was lied to, and then I found out the car was over a mile away at the towing lotYou had parked it in the mud, and refused to help me navigate the crowded, dark, and rainy lot to get the car outI felt taken advantage of because I was a womanMy friend (a male) had the same thing happen recently at the same location, and they took his car off the truck and let him pay $to the driver (your same company) I would like a refundIf I am given this I will remove my reviews and cancel my complaintYou can contact me via email.Thank you