Alliance Certified Restoration, LLC.

Initial Business Response /* (1000, 5, 2015/12/14) */
Contact Name and Title: *** ***, CEO
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@acrstl.com
Ms*** is correctWe mistakenly billed her incorrectly for the work we performed at her houseThe mistake was a result of a
breakdown in communication between our administrative department and our accounting departmentThere have been checks and balances put into place now that will catch this type of mistake in the futureI called and personally apologized to Ms*** for the mistakeWe emailed the corrected invoice to her along with a written apology

We did reduce the cost of her service.  The bill was $1,527.92 She paid $850. We credited her balance of $677.92 for the clock.

I have mailed my response on 08-22-16 to Revdex.com in reference to business rebuttal.