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Alliance Reporting Service, Inc.

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Alliance Reporting Service, Inc. Reviews (2)

We would like to make an additional comments on the e-mail response just sent to you.We sent two 'contracts' for the lawn replacement, one date August 2014 and one dated September 2014.The August 'contract' showed (a) Avon's installation of paver walls. This contract shows an adjusted pricing for this work. Avon's GM came for us to sign the contract for this work.  He told us there was a 'misunderstanding' with his supplier on the paver pricing.  We readily agreed to change the pricing. [The original pricing was attractive.  The adjusted pricing was comparable to that of other contractor.]  We believed this would indicate to this contractor that we were fair and reasonable and he would respond in kind. The September 'contract' for lawn  replacement shows one less contract term from the 'August contract', i.e. slice, vericut, rake yard'.  Unfortunately, we did not compare terms in the 'two contracts'.   We believed we were dealing with a high integrity contractor and there was no need to compare the terms in the two 'contracts'.   Sincerely [redacted]

From: <[redacted]cc>Date: Thu, Jan 26, 2017 at 12:24 PMSubject: [FWD: You have a new message from the Revdex.com serving Greater Cleveland regarding complaint #[redacted].]To: [redacted][email protected][redacted]: Thank you for your follow up. I wasn't sure how to update Revdex.com as the message - said no further action required.  Update: A couple of weeks ago, after my suggestion to bring in a third party expert, Avon [redacted]scaping send the tech who installed the wall to come over and take a look. He arrived without notice and told my wife that yes indeed it looked like it had moved further and said that when the weather was acceptable that they would come back and correct the problem. I am hopeful that it will be done right this time without further issue. How and when should I update the complaint? I greatly appreciate the help of the Revdex.com, as I wasn't sure what to do next short of calling an attorney. This is the first time I have had cause to contact the Revdex.com and very thankful for the assistance. Warm regards, [redacted].cc[redacted]

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