Allied Acceptance Corp

Initial Business Response / [redacted] (1000, 5, 2015/07/06) */ Customer signed a contract in February of 2015, to be responsible for timely payments on a car loanCustomer was late on payment #Vehicle was repossessedThen customer came up with cash to redeemCustomer has paid a total of payments and wants to defer the 4th, the 5th being due in weekCompany regulations allow for an exception one time in a loan that is in good standing, and only after the 1st year of timely payments, with very few exceptionsWe have a business to runWe are not a charity organization, although we do take into consideration many customers' individual situations if they have proven that they are responsibleHer responsibilities on the contract are also to maintain insurance on said vehicleHer insurance canceled in MayShe is not meeting her obligations for which she signed on her contract Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/07/13) */ (The consumer indicated he/she DID NOT accept the response from the business.) They stated the only reason that they repoed at time they did and would have gave me more time but could not verify my insurance wich was not true because I repeatedly called allstateand I adivsed them of my illness and they treated me poorly and also sent me a email stating the balance was not due till 7/12/wich made me believe after me appealing the declined deferment they finally approved itAnd I got no notice of cancellation of insurance and my friend agreed to put me on if that was true or they are suppose to put default insurance through there companyThis company has treat me not like a human being and has not tried to work with me with my illness at all and have been very shady towards me Final Business Response / [redacted] (4000, 9, 2015/07/14) */ As of 7/13/15, customer's vehicle has been repossessed for the 2nd time since contracted on 2/12/CA Law does not mandate releasing back as reinstatement of loan"Exercise of the right to reinstate the contract shall be limited to once in any 12-month period and twice during the term of the contract." Customer does, however, have the right to redeem by paying off the contract in fullShe will be sent the required "Notice of Intent" by certified mail today