Allied Energy Efficiency Experts

Allied Construction prides itself on its commitment to honest customer service and would never engage in any improper communications with a customerOur company handles all permits related to the contracted work scope at no cost to the customer, but if the inspection is never conducted
than a township may send a reminder notifying the home owner of a possible fine if inspections are not completed. Homeowners are responsible for the scheduling of any inspection needed with their respective townshipThe homeowner did not have permit issues but instead had to schedule his inspections All work scopes are completed in compliance with associated construction codes and BPI standards without exception, and our team will exhaust all options to ensure all outstanding issues are resolved within a timely manner in correspondence with manufacturer recommendationsService appointments which diagnose a part failing are completed in full cooperation with the respective manufacturer, replacement parts are ordered, and the warranty processed. The water heater issue referenced was due to a flammable vapor sensor, a safety feature on the water heater, which detects any flammable vapor in the area and shuts the unit downThe customer was provided the code to reset the vapor sensor for in the event that anything such as cleaning with a common household product in close proximity to the water heater could cause the vapor sensor to shut the unit down. A rodent infestation endured by the homeowner was reported to our service representative in the context of the home owner was out of town and forgot to close the garage doors of his dual car garage and returned to find mice in his garageWe responded without hesitation to seal any penetrations made from the home to the garage and terminations to the outside, as well as paying for his initial pest control serviceWe did this even though it was not our fault Running the condensing furnace condensate line did take additional work which we did not charge the homeowner for and we took the time in order to complete it correctly We are willing to offer the homeowner the labor agreement we originally discussed, two years of no cost maintenance, and a reimbursement of $for his time We have worked with the homeowner and responded each time he had an issue and will continue to do so as we stand behind our work

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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
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