Allied Exteriors Incorporated

July 07, There are typically gaps left in areas such as these in order to allow any water that gets in behind the siding during a driving rain to flow outSiding is not water tightThat is why ***, window wrap, and [redacted] tape usedThe J channel was installed incorrectly the first time therefore we gave it an overlap and it came up a little shorter than it wasHowever this has absolutely no effect on the water tightness of this project which is what our purpose wasIf there are any questions please let me knowIf there is anything else on this project that needs done please also let me know and I will make sure it gets taken care of.Thank You, Chris N., V.P

When speaking to ** [redacted] I was under impression this was not a rush Apparently [redacted] had a different opinionHowever, I believe this was taken care of Please let me know what else needs done to get the matter resolvedThank you, Have a good day Chris N

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
I am rejecting this response because: I agree that the gap in the J channel was sealed. However, I do not accept the explanation provided. If the intent of this repair was to correct what had been done incorrectly before and to make the ledge water tight, why was there a need for any openings to allow water to flow out? I was told that the gaps that had been left where the metal met metal on the ledge were for that purpose. But if that was the intent, I asked why the gaps were so uneven and the cuts were so irregular. And I did ask for that to be sealed. I don’t recall the exact wording when I asked about those gaps, but the response was something like they (Allied) could have done better. I was never told the gap that was at the corner of the J channel - another gap that I asked to be sealed - was done to allow for water to flow out. I had a problem before the siding was replaced a few years ago with mice and bees getting in through openings in the siding, and my concern with that gap is that it would again allow mice, bees, etc to get behind the siding/into the house. When Allied came on June to seal that gap, I was told it was there because, when the siding was originally installed, the J channel was not installed correctly and that the J channel did not overlap at the peak. When they (Allied) fixed it, the J channel was then short which left the gap. And yes, I did ask that the original siding be reused if possible. But, I don’t understand why I wasn’t told about the J channel being short at the time the work was done and asked if I wanted it replaced. And again, I was told they (Allied) probably could have done better.
Regards,
*** ***

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
I am rejecting this response because:
I don't accept the response but I see no point in this continuing to go back and forth between myself and
Allied. The gaps in the metal and siding have been sealed as I
requested, but it’s my opinion that the work that was done is sub standard, and I am very displeased with the quality of the work. There is nothing, at this point, that Allied could say that would change that opinion. In both instances below, Mr
N*** stated that they (Allied) probably could have done better.
The gaps that were intentionally left where the metal met metal were
not uniform and had very ragged cuts
June was the first I heard that the gap in the J channel was
because the J channel was too short. I feel I should have
been told of this situation when the siding was being reinstalled and not
two months later, and I should have been asked if I wanted it
replaced.
Regards,
*** ***

1-5-16 We did install a fan about a month ago Please just let me know how this needs resolved Happy to send a check for amount shown. Thank you, Chris N

1-5-16
We did install a fan about a month ago Please just let me know how this needs resolved Happy to send a check for amount shown.
Thank you,
Chris N

When speaking to *** I was under impression this was not a rush Apparently *** *** had a different opinionHowever, I believe this was taken care of Please let me know what else needs done to get the matter resolved.Thank you, Have a good dayChris N

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
I am rejecting this response because:
I agree that the gap in the J channel was sealed. However, I do not accept the explanation provided.
If the intent of this repair was to correct what had been done incorrectly before and to make the ledge water tight, why was there a need for any openings to allow water to flow out? I was told that the gaps that had been left where the metal met metal on the ledge were for that purpose. But if that was the intent, I asked why the gaps were so uneven and the cuts were so irregular. And I did ask for that to be sealed. I don’t recall the exact wording when I asked about those gaps, but the response was something like they (Allied) could have done better. I was never told the gap that was at the corner of the J channel - another gap that I asked to be sealed - was done to allow for water to flow out. I had a problem before the siding was replaced a few years ago with mice and bees getting in through openings in the siding, and my concern with that gap is that it would again allow mice, bees, etc to get behind the siding/into the house. When Allied came on June to seal that gap, I was told it was there because, when the siding was originally installed, the J channel was not installed correctly and that the J channel did not overlap at the peak. When they (Allied) fixed it, the J channel was then short which left the gap. And yes, I did ask that the original siding be reused if possible. But, I don’t understand why I wasn’t told about the J channel being short at the time the work was done and asked if I wanted it replaced. And again, I was told they (Allied) probably could have done better.
Regards,
*** ***

When speaking to **. [redacted] I was under impression this was not a rush.  Apparently [redacted] had a different opinion. However, I believe this was taken care of.  Please let me know what else needs done to get the matter resolved.
Thank you,  
Have a good day
Chris...

N.

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
 Complaint: [redacted]
I am rejecting this response because:  I don't accept the response but I see no point in this continuing to go back and forth between myself and
Allied.  The gaps in the metal and siding have been sealed as I
requested, but it’s my opinion that the work that was done is sub standard, and I am very displeased with the quality of the work.  There is nothing, at this point, that Allied could say that would change that opinion.  In both instances below, Mr.
N[redacted] stated that they (Allied) probably could have done better.  


The gaps that were intentionally left where the metal met metal were
not uniform and had very ragged cuts.


June 17 was the  first I heard that the gap in the J channel was
because the J channel was too short.   I feel I should have
been told of this situation when the siding was being reinstalled and not
two months later, and I should have been asked if I wanted it
replaced. 
Regards,
[redacted]

June 23, 2015The gap at the J channel was sealed with a Quad caulk on 6-17–2015 at 12:30 with both myself and the original installer. The homeowner was present. It was explained that the reason there was a gap was due to re-using material which originally was requested by the homeowner. The original...

J channel was not interlocked as needed, therefore once it was interlocked it caused it to be short on the bottom. Typically we do not caulk items in this situation due to trapping water. That is why it was not originally done. It can be difficult making things look “new” when re-using some materials. My hope is that the homeowner is satisfied with the outcome. If something else is needed please just let me know.Thank you,Chris N. V.P

June 23, 2015The gap at the J channel was sealed with a Quad caulk on 6-17–2015 at 12:30 with both myself and the original installer. The homeowner was present. It was explained that the reason there was a gap was due to re-using material which originally was requested by the homeowner. The...

original J channel was not interlocked as needed, therefore once it was interlocked it caused it to be short on the bottom. Typically we do not caulk items in this situation due to trapping water. That is why it was not originally done. It can be difficult making things look “new” when re-using some materials. My hope is that the homeowner is satisfied with the outcome. If something else is needed please just let me know.Thank you,Chris N. V.P

July 07, 2015
There are typically gaps left in areas such as these in order to allow any water that gets in behind the siding during a driving rain to flow out. Siding is not water tight. That is why [redacted], window wrap, and [redacted] tape used. The J channel was installed incorrectly the first time therefore we gave it an overlap and it came up a little shorter than it was. However this has absolutely no effect on the water tightness of this project which is what our purpose was. If there are any questions please let me know. If there is anything else on this project that needs done please also let me know and I will make sure it gets taken care of.Thank You,
Chris N., V.P

July 07, 2015There are typically gaps left in areas such as these in order to allow any water that gets in behind the siding during a driving rain to flow out. Siding is not water tight. That is why [redacted], window wrap, and [redacted] tape used. The J channel was installed incorrectly the first time therefore we gave it an overlap and it came up a little shorter than it was. However this has absolutely no effect on the water tightness of this project which is what our purpose was. If there are any questions please let me know. If there is anything else on this project that needs done please also let me know and I will make sure it gets taken care of.Thank You,Chris N., V.P